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greenhouse

Service Manager

Packard Culligan Water
Laurel, USA
Full-time
Mid
Onsite
USD 70000-90000 yearly / year
Discovered 1 months ago

Full Job Posting

  • Resolving service-related problems, approving billing adjustments as necessary
  • Maintaining adequate inventory to meet customer need
  • Assessing equipment to maintain quality, assisting in modification when needed
  • Ensure adequate after-hour response to customer emergencies
  • Maintaining appropriate staffing level, workload distribution, and employee skills necessary to best serve customers and meet business needs
  • Upholding a safe, clean work environment that is in compliance with all applicable Federal, State, and company regulations
  • Providing sufficient training to ensure employees have the skills and information necessary to exceed customers’ expectations
  • Developing realistic employee performance objectives tied to the dealership’s goals in order to support employee development and empowerment
  • Maintaining the company’s assets (plant, fleet, equipment, and other inventory)
  • Achieving planned gross margin and revenue targets
  • Participating in the preparation of annual budget/plans, regularly review actual performance vs. plan, analyze variances, and take action necessary to achieve goals
  • Keep their knowledge and skills current as well as that of service personnel.
  • Zero deductible medical plans,
  • Dental and vision,
  • Wellness Program with incentives,
  • 401K with employer match, Tuition reimbursement, and scholarship opportunities,
  • Paid time off and paid holidays
  • Career advancement through training and development,
  • Work-life balance

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