successfactors
Service Estimator
Gardner Denver, Inc.
Aurora, USA
Mid
Onsite
Discovered 3 weeks ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Responsibilities
- Handling inbound customer requests to generate sales of compressed air products, blower/vacuum products and parts. Assist customers with parts identification and generate service repair quotes, installation quotes and PM agreement quotes for customers to ensure quotes successfully transition to orders. Manage our rental fleet which includes but is not limited to: monthly billing, managing depreciation of assets and coordinating service intervals on machines. Investigate “Insight” cases on CC360 to determine if a service quote is needed. Manage these orders to ensure delivery schedule is achieved. Act as key customer contact to provide information to customers on complete sales cycle from quote through delivery.? Mentor peers and share best practices with those less experienced as needed. Manage inventory to stocking levels. Ensure the order process is complete and error-free. Manage outside purchases and product transportation expenses effectively and efficiently. Operate forklift in Parts Warehouse within compliance. Ensure that all paperwork, purchase orders, etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.
Requirements
- High school diploma or GED required Core Competencies: Ability to communicate effectively to all teammates, providing responses and updates timely Excellent multi-tasking skills to receive information and requests via multiple media methods Excellent written & verbal communication skills Organizational skills – ability to manage time and multi-task. Thinks and acts strategically Customer service focus – understand the need, solve problems, and respond in an efficient manner Preferences: Proficiency in Microsoft Office computer applications required; ability to navigate internal software programs will be needed after hire Forklift certification a plus, but not required (we'll certify you!) Travel & Work Arrangements/Requirements This position will be based in Denver, Colorado and may travel occasionally within the US for meetings, employee training, and other business needs (5-10%). Pay Range The pay range for this role is $75,000-$90,000. The pay range considers a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.
Preferred Qualifications
- High school diploma or GED required Core Competencies: Ability to communicate effectively to all teammates, providing responses and updates timely Excellent multi-tasking skills to receive information and requests via multiple media methods Excellent written & verbal communication skills Organizational skills – ability to manage time and multi-task. Thinks and acts strategically Customer service focus – understand the need, solve problems, and respond in an efficient manner Preferences: Proficiency in Microsoft Office computer applications required; ability to navigate internal software programs will be needed after hire Forklift certification a plus, but not required (we'll certify you!) Travel & Work Arrangements/Requirements This position will be based in Denver, Colorado and may travel occasionally within the US for meetings, employee training, and other business needs (5-10%). Pay Range The pay range for this role is $75,000-$90,000. The pay range considers a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.
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