Service Engineer - Dallas, TX
Role Overview
Hexagon’s Manufacturing Intelligence Business Area is seeking a Service Engineer in our Dallas Fort Worth, Austin TX or Tulsa. OK location.
At Hexagon's Manufacturing Intelligence Business Area, we're helping shape the future of industry with cutting-edge technologies that enable the development of the next generation of products. With a global reach and a vast portfolio that includes advanced sensors, factory automation, and simulation tools, we foster innovation and transformation in manufacturing.
Key Skills for This Role
Full Job Posting
Summary
Hexagon’s Manufacturing Intelligence Business Area is seeking a Service Engineer in our Dallas Fort Worth, Austin TX or Tulsa. OK location.
At Hexagon's Manufacturing Intelligence Business Area, we're helping shape the future of industry with cutting-edge technologies that enable the development of the next generation of products. With a global reach and a vast portfolio that includes advanced sensors, factory automation, and simulation tools, we foster innovation and transformation in manufacturing.
Why Join Us?
Be part of a global leader in industrial intelligence.
Work remotely and travel to customer sites across the region without having to fly across the country.
Collaborate with a forward-thinking team dedicated to innovation and excellence in customer service.
Learn from a long-tenured existing team with deep product and customer experiences.
About the Role
As a Field Service Engineer , you’ll play a critical role in ensuring our customers’ success by maintaining and optimizing our high-precision Coordinate Measuring Machines (CMM) and related equipment. You'll work independently, troubleshoot complex mechanical and electronic systems, and have the opportunity to develop your skills through exposure to innovative technologies
What You'll Do
Install, repair, troubleshoot, and maintain high-tech CMM machines at customer locations.
Provide technical expertise and training to customers on machine operation and upkeep.
Support product innovation by working cross-functionally with R&D and technical teams to ensure customer feedback is implemented in future products.
Work independently in a dynamic environment while delivering outstanding customer satisfaction.
Accurately complete service reports and provide feedback to continuously improve our services.
Enjoy regional domestic travel (100%) , where you’ll interact with a wide range of clients and industries.
Lift and move equipment weighing up to 75 pounds unassisted and be able to work a minimum of 40 hours per week , including overtime as required to meet customer needs.
Qualifications
- High School Diploma or equivalent
- Prior experience working with hand tools and basic electrical test equipment is essential.
- Microsoft operating system knowledge is required.
- Mechanical, electrical, and software troubleshooting skills are highly desired.
- Strong problem-solving skills and the ability to work independently.
- Comfortable lifting up to 75 lbs and traveling regularly within the territory.
- Excellent communication and customer service skills.
- Prior experience with CMM machines or other industrial automation is a plus.
Physical Demands
Employee must be able to perform each essential job function satisfactorily and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform essential job functions, absent undue hardship.
Frequently required to stand, walk, sit for long periods of time with regularly bending and kneeling
Manual dexterity required for keyboard use, operating office equipment, grasping objects
Regularly move around the customers’ worksites
Regularly lift and/or move up to 75 pounds
Specific vision abilities required include close vision, depth perception and adjust focus
Frequently communicates with other employees and customers
Work Environment
Employee will encounter work environment characteristics described below while performing the essential job functions and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform the essential job functions, absent undue hardship.
Primarily visits customers’ worksites, with occasional visits to the office
Equipment is kept clean, orderly, properly inspected for accurate functionality
Noise levels are considered low to moderate
If required, PPE will be provided
Requires travel to customers’ worksites up to 100%
What We Offer
- Competitive salary with opportunities for performance-based bonuses .
- Comprehensive healthcare benefits (medical, dental, vision), including Health Savings Accounts (HSA) with employer contributions.
- Flexible work schedules with remote options and 80%-100% travel , offering variety in your workdays.
- Paid time off (PTO), including holidays and parental leave.
- 401k with generous employer match and tuition reimbursement to support your professional development.
- Opportunities to grow and move within a global company known for its commitment to employee growth and innovation.
- #LI-MC1 #LI-Remote
- Apply now
- Hexagon Manufacturing Intelligence does not accept unsolicited candidates, CVs, or resumes from agencies or third parties. All candidate profiles must be submitted through our SuccessFactors system and approved in advance by the Global Talent Acquisition team. Any CVs/resumes sent outside this process will be considered the property of Hexagon, and no placement fees will be paid.
- Hexagon posts all official job opportunities on either careers-manufacturing.hexagon.com or careers.hexagon.com and communicates only from email addresses ending in @hexagon.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at [email protected].
- Division: Stationary Metrology
- Job Title: Service Engineer - Dallas, TX
- Job Function: Technical Service & Support
- Job Location (Short): Irving, TX, USA, 75063
- Workplace Type: Remote
- Workplace Details: Dallas, TX, Remote
- Req ID: 3280
About Hexagon
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We put data to work to drive efficiency, productivity and quality across industrial, manufacturing, infrastructure, public safety and mobility applications. Our solutions enable customers to capture, analyze and leverage data from the physical world to create smarter, more connected and increasingly autonomous ecosystems that support a scalable and sustainable future. Hexagon’s Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.
About Hexagon
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