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Service Engineer
Home Recruitment Ltd
Basingstoke, GBR
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Electromechanical equipment servicing and repairDiagnostic tools and fault-findingMechanical engineeringElectrical and electronic systemsPowered wheelchair servicingElectronic control programming and testing
Role Overview
Service and repair advanced powered wheelchairs used by adults and children with complex physical needs.
The hands-on role combines mechanical and electrical engineering, fault-finding and direct customer support.
Work takes place in the workshop and at customer locations.
Key Skills for This Role
Electromechanical equipment servicing and repairDiagnostic tools and fault-findingMechanical engineeringElectrical and electronic systemsPowered wheelchair servicingElectronic control programming and testing
Full Job Posting
Role overview
Service and repair advanced powered wheelchairs used by adults and children with complex physical needs.
The hands-on role combines mechanical and electrical engineering, fault-finding and direct customer support.
Work takes place in the workshop and at customer locations.
Responsibilities
- Service and repair powered wheelchairs; diagnose mechanical, electrical and electronic faults.
- Complete safety checks and pre-delivery inspections; programme and test electronic control systems.
- Replace batteries, tyres, actuators and controls; adjust or modify equipment for individual needs.
- Visit customers at home, school, work and clinical settings; explain technical work to customers, families and healthcare professionals.
- Complete service reports, manage appointments and develop practical solutions when standard equipment is unsuitable.
- Attend specialist product training, including occasional overseas training.
Required skills and approach
- Hands-on experience servicing, repairing or maintaining electromechanical equipment and confidence using diagnostic tools to identify faults.
- Practical, methodical problem solving; ability to work independently in the field and manage workload.
- Strong organisation, time management, journey planning and ability to reprioritise for urgent breakdowns or changing needs.
- Patient, empathetic and professional when working in customers’ homes, including with vulnerable people and their families.
- Good Microsoft Office and digital service-management system skills; attention to detail and accurate record-keeping.
- Self-sufficient approach combined with supportive teamwork. Experience in automotive, medical equipment, electronics, field service, powered access, plant machinery or another electromechanical environment may transfer well.
What’s offered
- Competitive base salary and a new company van.
- Full product and technical training, varied field-based work, and a high level of autonomy and responsibility.
- The employer describes the work as rewarding and making a difference to people’s lives.
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