Service Delivery Manager - Payroll, Compensation & Benefits and Talent Management
Role Overview
Own end-to-end operational delivery, governance, integration, and continuous improvement for payroll, compensation and benefits, and talent management services.
Operate as a senior individual contributor partnering with HR, finance, legal, tax, HRIS, and external providers.
Ensure service excellence, strong controls, regulatory compliance, process standardization, and effective employee and manager experiences.
Key Skills for This Role
Full Job Posting
Role Overview
Own end-to-end operational delivery, governance, integration, and continuous improvement for payroll, compensation and benefits, and talent management services.
Operate as a senior individual contributor partnering with HR, finance, legal, tax, HRIS, and external providers.
Ensure service excellence, strong controls, regulatory compliance, process standardization, and effective employee and manager experiences.
Your Impact
- Own service delivery for payroll, compensation and benefits, and talent management within the assigned global scope.
- Manage external providers, monitor service levels and contracts, and support governance of HR technology platforms.
- Oversee payroll, rewards, benefits, performance, succession, and talent-management operations and readiness activities.
- Drive governance, risk management, compliance, corrective actions, and audit readiness.
- Identify automation and digitalization opportunities and improve employee and manager experiences.
- Support process changes, program implementations, documentation, operating procedures, and release activities.
- Coordinate with HR, finance, legal, tax, HRIS, procurement, and external providers.
Experience and Qualifications
- Bachelor's degree in HR, Business, Finance, Accounting, Organizational Development, or a related field.
- 5-8 years of relevant experience in payroll, compensation and benefits, talent management, HR shared services, or outsourced service delivery.
- Experience supporting payroll, compensation, benefits, performance, succession, and talent-management platforms.
- Knowledge of payroll controls, compensation and benefits administration, performance management, talent reviews, and succession planning.
- Global payroll operations experience is preferred.
Workplace
- For India, the role follows an onsite work model with employees primarily working from an AGCO location at least three days per week.
- The source also contains a separate Hungary workplace statement requiring at least two onsite days per week.
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