greenhouse
Service Coordinator - HVAC
Texas Chiller Systems
Austin, USA
Mid
Onsite
Discovered 1 weeks ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Required Skills:
- Strong scheduling and coordination across multiple service lines
- Ability to manage high call volume and prioritize emergency vs routine work
- Effective communication between field technicians, customers, and internal teams
- Problem-solving and decision-making skills
- Attention to detail in documentation and data entry
- Time management and prioritization
- Customer relationship management
Preferred Skills:
- Basic understanding of:
- HVAC systems and chillers
- Commercial plumbing systems (leaks, fixtures, piping, drainage)
- Refrigeration systems (walk-ins, freezers, critical cooling)
- Experience dispatching union technicians or working in a union environment
- Experience supporting billing processes, invoicing, or job closeout
- Knowledge of San Antonio and surrounding service areas
- Experience supporting emergency and after-hours service operations
- High school diploma or GED preferred
- 2+ years of dispatching, scheduling, or customer service experience (mechanical, HVAC, plumbing, or refrigeration industry preferred)
- Familiarity with dispatching or ERP systems (COINS or similar preferred)
Qualifications:
- High school diploma or GED preferred
- 2+ years of dispatching, scheduling, or customer service experience (mechanical, HVAC, plumbing, or refrigeration industry preferred)
- Experience working in a fast-paced service environment with multiple trades
- Familiarity with dispatching or ERP systems (COINS or similar preferred)
- Strong organizational and multitasking skills
- Professional communication skills (verbal and written)
- Ability to remain composed under pressure and manage competing priorities
- Demonstrates strong business ethics and customer-first mindset
- Why Work With Us? Join a team where your work matters. We offer growth opportunities, a supportive environment, and a competitive pay and benefits package designed to take care of you and your future.
- Disclaimer: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not to be translated as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. All team members may be required to perform duties outside of their normal responsibilities from time to time as needed.
- Texas Chiller Systems is an equal opportunity employer that is committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.
- Strong scheduling and coordination across multiple service lines
- Ability to manage high call volume and prioritize emergency vs routine work
- Effective communication between field technicians, customers, and internal teams
- Problem-solving and decision-making skills
- Attention to detail in documentation and data entry
- Time management and prioritization
- Customer relationship management
- Why Work With Us?
- Join a team where your work matters. We offer growth opportunities, a supportive environment, and a competitive pay and benefits package designed to take care of you and your future.
About Texas Chiller Systems
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