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Company Site

Service Coordinator

On Q Property Management
Gilbert, USA
Full-time
Entry
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

Job Responsibilities

  • Effectively communicate with 3rd party vendors, owners, and residents
  • Respond within expected timeframes to all emails and voicemails
  • Answer inbound calls per call and answer rate expectations
  • Manage vendor relationships and drive competitive pricing to ensure quality standards are met
  • Present estimates to clients and receive bid approvals
  • Monitor and facilitate work orders up until the point of completion
  • Ensure work orders and/or projects are completed promptly
  • Update and monitor dashboards for new and existing work orders
  • Other duties as assigned

Job Requirements

  • Excellent written and verbal communication skills
  • Customer Service Champion
  • Strong multi-task, prioritization, and organizational skills
  • Ability to adapt to new technology, software, and systems swiftly
  • 6+ months of experience in a customer service, coordination, or dispatch role
  • Active AZ Real Estate License * preferred, but not required
  • Company Perks:
  • Company-sponsored Medical, Vision, and Dental Insurance plans
  • Free Life Insurance
  • Free Employee Assistance Program
  • Free Long Term Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • 401k Matching
  • Free Gym Membership
  • The opportunity to get your real estate license for FREE

Preferred Qualifications

  • Active AZ Real Estate License * preferred, but not required

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