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Service Associate - Waiter

Shangri-La GroupJiddah, KSA5 days agoEntry
Entryfulltime

Skills

Customer ServiceOrder TakingMenu Knowledge

About This Role

Shangri-La Jeddah

  • Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city.
  • Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside.
  • A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
  • 203 stylish rooms and suites plus 17 luxury serviced apartments.
  • 4 restaurants and lounges, including the legendary Shang Palace
  • Convenient for Jeddah’s popular landmarks and Red Sea Mall
  • 116 privately owned Burj Assila Residences.

Job Summary

  • :
  • The Waiter position in Shangri-la Jeddah is more than the regular duties of greeting and serving the guests but dazzling and delighting the guests by creating memorable dining experience in the Food & Beverage outlet by living the Shangri-la Standards.
  • As a Waiter, We Rely On You To
  • Have a strong understanding of the menu and the way each dish is prepared.
  • Suggest to guests on Menu selection.
  • Take orders and serve with great love and affection.
  • Obsess over delighting guests and create wow moments.
  • Get the restaurant ready before service.
  • Seamlessly coordinate with the culinary team to ensure timely service to the guest.
  • Ensuring the billing is done appropriately and posted accordingly.
  • Follow the Shangri-la Food Safety Processes and Procedures.
  • Assist fellow colleagues in the success of the F&B outlet.
  • Assist the supervisor in ensuring smooth meal operations.

What We're Looking For

  • Great conversational skills for engaging with guests.
  • Strong English skills
  • Positive Attitude and willingness to learn.
  • Minimum of 1 year of experience as a waiter in 5 Star Hotels.

Why Join Us

  • A workplace that values your passion and supports self-realization and personal growth.
  • Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
  • Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
  • Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
  • We are an equal opportunity employer.
  • Applications from all qualified candidates are welcomed.
  • All information provided by applicants will be treated in and used only for recruitment purposes.
  • We appreciate your interest in joining us.
  • Please note that only successful candidates will be contacted.
  • Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city.
  • Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside.
  • A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

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