Service Associate, Full Time - Glendale

The B-Helpful Professional is highly energetic and engaged, serving as a “go to” resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services.

Essential Functions

Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction

Embrace and be proficient with technology

Participate in the merchandising and operational requirements of the role

Qualifications and Competencies

Candidates with a High School Diploma or equivalent are encouraged to apply

No experience required

Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers

Resourceful and able to adapt quickly to changing priorities

Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical Requirements

Position requires prolonged periods of standing/walking around store or department

May involve reaching, crouching, kneeling, stooping and color vision

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Frequently lift/move up to 25lbs

Bring your creativity, energy, and ideas to the Bloomingdale’s team – Apply Today!

This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

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