Service Advisor – Multi-Brand luxury Car Workshop

About Us

Key Responsibilities

• Greet customers and assess vehicle service requirements.
• Prepare repair orders and accurately document customer concerns.
• Explain recommended repairs, maintenance services, costs, and timelines.
• Coordinate with technicians and workshop staff to ensure efficient workflow.
• Provide regular updates to customers regarding repair status.
• Prepare estimates, invoices, and service reports.
• Follow up with customers after service completion to ensure satisfaction.
• Upsell maintenance packages and additional services when appropriate.
• Maintain high standards of customer service and professionalism.

Requirements

• Minimum 2–5 years of experience as a Service Advisor in an automotive workshop or dealership.
• Experience with multiple vehicle brands is preferred.
• Strong knowledge of vehicle maintenance and repair processes.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Proficiency in workshop management software and Microsoft Office.
• Valid UAE driving license preferred.
• English fluency required; Arabic is an advantage.

Benefits

• Competitive salary
• Performance incentives
• Annual leave and UAE labor law benefits
• Career growth opportunities
• Professional working environment
• **Apply:** Submit your CV through Whatsapp Number 056 754 9046 (No calling) or Indeed