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Service Advisor
Hartwell
Hemel Hempstead, GBR
Full-time
Mid
Onsite
Discovered 1 weeks ago
Full Job Posting
What You Will Do
- Greet customers and provide exceptional service
- Schedule and manage vehicle service appointments
- Liaise between customers and technicians
- Explain repair work and costs clearly
- Upsell additional services when appropriate
- Ensure a smooth and efficient workshop flow
- Liaise with technicians to coordinate the work schedule and progress updates
- Accurately manage booking systems, job cards, invoicing and customer records
- What we are looking For:
- Previous experience in a service advisor role (automotive preferred)
- Strong customer service and communication skills
- Ability to work in a fast-paced environment
- Basic technical knowledge of vehicles (training provided)
- IT proficiency and attention to detail
- Strong organizational and admin skills, including familiarity with dealer software systems
- Neat, professional appearance; team player with keen automotive interest
- If you are ready to take the next step in your automotive career, we’d love to hear from you
About Hartwell
Retail231 employeesFounded 1919
Private UK automotive dealer group selling and servicing new and used cars and vans for local drivers.
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