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hireology

Service Advisor

Crest Auto Group
Frisco, USA
Full-time
Mid
Onsite
Discovered 1 months ago

Full Job Posting

Employees work in a customer centric environment that offers amenities like

Crest Bistro with executive chef inspired menus

Coffee bars

Golf Putting Greens

Dog park

Customer Technology Areas

Vehicle Technology Consultants

Automated drive-thru Car Wash

Available Benefits of Employment

  • Health Coverage
  • Dental Coverage
  • Vision Coverage
  • Group Life
  • Short / Long Term Disability
  • 401K
  • Paid Vacation
  • Vehicle Purchase Program

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Follow up with customers on a daily basis and provide updates.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Check out customers upon service completion & Vehicle Pick Up

Qualifications

  • Previous Automotive Service Advisor experience required
  • Organized and friendly personality
  • Team oriented
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen
  • We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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