Service Administrator

What to Expect in the Role:

• Responsible for posting technicians service time into the computer.
• Responsible for the processing, completion and billing of all service work orders.
• Responsible for entering employee payroll information into the computer system for processing.
• Assist in collecting money for completed service work and making sure the service work is properly charged out.
• Assists with customer follow ups and handling customer service issues.
• Assist service technicians with enrollment in training schools and travel arrangements.
• Responsible for registering new and used equipment with proper delivery dates with the manufacturer.

• Must have high school diploma or equivalent
• Must be able to read on high school level.
• Experience in service and dealing with customers helpful.