Server

About the Role

Key Responsibilities

• Greet guests warmly, direct guests to seating, and create a welcoming, positive atmosphere in the taproom.
• Take food and beverage orders accurately using the POS system, Toast.
• Present food and drinks to guests in a timely and professional manner.
• Provide knowledgeable recommendations about beer, wine, and menu items.
• Maintain cleanliness and organization of the bar, dining areas, service stations, and parklets.
• Bus and reset tables and bar-top to maintain a clean and inviting space for guests.
• Monitor guest needs and provide attentive, proactive service throughout their visit.
• Assist with opening and closing duties including stocking, cleaning, and preparation for service.
• Assist with daily, weekly, and as needed cleaning and side work task lists.
• Replace and tap in kegs as needed using proper lifting techniques and equipment.
• Follow all responsible alcohol service guidelines and company policies.
• Work collaboratively with kitchen staff, peer staff, shift leads, and managers to ensure smooth service.
• Help maintain a safe, clean, and professional environment for both guests and team members.
• Support additional tasks as needed to ensure the overall success of the Taphouse.
• Work special and/or private events as they are scheduled. This may include setting up, breaking down, and/or moving tables, chairs, food buffets, linens, etc. as needed.

Qualifications

• We’re looking for team members who are motivated, reliable, and committed to providing an exceptional guest experience.
• Basic knowledge of beer and wine required; craft beer knowledge is a plus.
• Ability to work efficiently in a fast-paced, high-volume hospitality environment.
• Strong communication and interpersonal skills.
• Ability to maintain a positive attitude while multitasking during busy service periods.
• Strong attention to detail and commitment to cleanliness and organization.
• Ability to take direction while also showing initiative when opportunities arise.
• Team-oriented mindset with the ability to support coworkers and contribute to a positive workplace culture.

Requirements

• Must be 18 years of age or older.
• Must possess or obtain within 60 days a California Responsible Beverage Service (RBS) Certification.
• Must possess or obtain within 30 days a California Food Handler Card.
• Ability to stand and/or walk for extended periods of time and lift up to 30lbs. when needed. Other physical requirements include walking up and down stairs, bending, twisting, lifting, carrying, etc.
• Availability to work evenings, weekends, and holidays, as these are key service times for our taproom. Minimum three (3) days a week with one being a weekend availability.
• Reliable transportation, consistent attendance, and a commitment to punctuality and preparedness for all scheduled shifts.