Senior Workplace Manager

Overview

• As a Senior Workplace Manager at JLL, you will be responsible for shaping and leading workplace environments that enable people and organizations to perform at their best.
• You will oversee the strategic planning, operations, and optimization of corporate workplaces across multiple locations, ensuring alignment with business goals while enhancing employee experience and operational efficiency.
• This role partners closely with clients, corporate real estate subject matter experts, and internal teams to deliver consistent, high-quality workplace services.
• At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees and this position plays a critical role in creating environments where people feel supported, productive, and inspired.
• What your day-to-day will look like:
• Oversee daily workplace and facility operations, including maintenance, security, cleaning, and vendor management across assigned locations.
• Manage workplace services such as reception, mail services, catering, and event coordination to ensure seamless employee experience.
• Lead, coach, and develop workplace coordinators, facility technicians, and administrative support staff, fostering teams where everyone is empowered to thrive.
• Ensure compliance with health, safety, and regulatory requirements, maintain consistent standards and operating procedures.
• Develop and manage workplace services budgets, monitor expenses, and identify cost optimization opportunities without compromising service quality.
• Collaborate closely with corporate real estate subject matter experts, including transaction management and occupancy planning teams.
• Conduct space utilization analysis and lead workplace transformation initiatives, including hybrid work models, space reconfiguration, and technology integration.
• Partner with HR, IT, procurement, and senior leadership, reflecting JLL s culture of collaboration locally and across the globe.