Senior UX/UI Designer

Use a range of research, testing and validation techniques to shape concepts and improve designs from the earliest stages.

Work alongside researchers and wider product teams to turn customer feedback, research findings and behavioural insight into clear design opportunities.

Test assumptions and hypotheses throughout the design process, ensuring decisions are grounded in evidence rather than opinion .

Combine qualitative research with product data and customer behaviour to understand pain points and identify areas for improvement.

Own the design of end-to-end digital experiences , considering the complete customer journey rather than individual screens or features.

Translate complex requirements into clear user journeys, information architecture, wireframes, interaction models and user flows .

Take ideas from early concepts and sketches through to well-defined, intuitive digital experiences .

Design with the wider ecosystem in mind, understanding how individual journeys connect across different products, services and digital channels .

Work closely with Product, Research and Engineering teams to balance user needs, commercial priorities and technical feasibility .

Use research insights, behavioural trends and product performance data to guide design decisions and prioritisation .

Partner with Product Managers and Product Owners to identify opportunities, influence product direction and establish measures of success.

Ensure experiences meet appropriate accessibility, usability and inclusive design standards .

Create high-fidelity interface designs and interactive prototypes in Figma , turning UX concepts into polished digital experiences.

Use prototypes to explore different approaches, communicate interaction behaviour and test ideas before development.

Design responsive experiences for web and mobile , considering different screen sizes, devices, platforms and accessibility needs.

Refine designs through an iterative process, incorporating user testing, stakeholder input and feedback from development teams .

Create and apply reusable components, interaction patterns and design standards that improve consistency across products.

Contribute to the continued development and adoption of design systems and component libraries .

Work closely with developers to make sure designs are practical to implement and that the finished product reflects the intended experience .

Champion strong standards across visual design, interaction design, accessibility and overall design quality .

Work as part of a cross-functional product team , partnering closely with Product, Engineering, Research and other Design specialists.

Clearly communicate design thinking and rationale, using research, customer insight and data to support recommendations.

Facilitate collaborative sessions and design discussions to explore problems, generate ideas and build alignment.

Contribute throughout the product lifecycle, from discovery and problem definition through to design, validation and delivery .

Help create a consistent customer experience across products by championing shared design principles, patterns and ways of working .

An open and genuine communicator

Able to take responsibility for your actions

Always learning and wanting to improve

Takes responsibility for own development

Love what you do

Value and support your team

Embrace who you are

Open minded and willing to explore new ideas