Senior UX Designer

About AeroVect

Role Overview

Design Vision and Standards

• Own the design vision and standards for the AGSE Service.
• Establish design principles, patterns, and a component library across fleet operations and customer-facing products.
• Define how autonomy state, system confidence, and exceptions appear across user-facing surfaces.
• Partner with Engineering on front-end implementation standards.
• Set design quality standards and review work across the product organization.

Fleet Operations Design

• Own end-to-end design for remote assistance, dispatch, and fleet monitoring tools.
• Design high-stakes, real-time operator workflows where information density, escalation handling, and decision latency affect safety and reliability.
• Partner with the Fleet Operations Product Manager to translate operator and customer needs into scalable interfaces.

Customer-Facing Experiences

• Design airline- and airport-facing surfaces, including operational dashboards, performance reporting, and SLA visibility tools.
• Establish a coherent visual and interaction language across operator-facing and customer-facing products while respecting their different contexts.
• Partner with Product, Commercial, and Operations teams to align customer-facing surfaces with service capability.

Research and Discovery

• Conduct research with airline and airport customers and internal operators at active deployments.
• Establish usability testing, contextual inquiry, and operator shadowing practices suited to an early-stage company.
• Translate research findings into design decisions and product requirements.

Required Qualifications

• Have a BFA, BS, or equivalent experience in Design, HCI, or a related field.
• Have 5+ years of product design experience owning complex, multi-surface products end to end.
• Have experience designing operator-facing or operations tooling where reliability is non-negotiable.
• Provide a strong portfolio across information-dense interfaces, real-time data, and complex workflows.
• Have shipped 0-to-1 products without relying on an established design system.
• Have established design standards, component libraries, or design systems from scratch.
• Demonstrate strong interaction design, visual design, information architecture, communication, and stakeholder management skills.

Preferred Qualifications

• Experience with teleoperations, remote assistance, fleet management, or real-time monitoring products.
• Background in autonomous vehicles, robotics, aviation, industrial operations, or other safety-critical domains.
• Experience as the first designer or an early design hire at a startup.
• Familiarity with users operating under time pressure, cognitive load, or safety-critical decision-making.
• Comfort working closely with front-end engineers and contributing to implementation discussions.
• Understanding of interfaces that communicate system confidence, uncertainty, and degraded states.
• Familiarity with airline, airport, or large-scale fleet operations environments.