Senior UX Designer

About AeroVect

Role Overview

Design Vision and Systems

• Establish design principles, patterns, and a component library across fleet operations and customer-facing products.
• Define standards for representing autonomy state, system confidence, and exceptions.
• Partner with Engineering on front-end implementation standards and review design quality as the organization grows.

Fleet Operations Design

• Own end-to-end design for remote assistance, dispatch, and fleet monitoring tools from discovery through high-fidelity execution.
• Design high-information-density workflows where escalation handling, decision latency, safety, and reliability are critical.
• Partner with the Fleet Operations Product Manager to translate operator and customer needs into scalable interfaces.

Customer Experiences

• Design airline- and airport-facing operational dashboards, performance reporting, and SLA visibility tools.
• Create a coherent visual and interaction language across operator-facing and customer-facing products while respecting their different contexts.
• Partner with Product, Commercial, and Operations teams to align customer surfaces with service capability.

Research and Discovery

• Conduct research with airline and airport customers and internal operators at active deployments.
• Establish usability testing, contextual inquiry, and operator-shadowing practices suited to an early-stage company.
• Translate research findings into design decisions and actionable product requirements.

Qualifications

• Have a BFA, BS, or equivalent experience in Design, HCI, or a related field.
• Bring 5+ years of product design experience owning complex, multi-surface products end to end.
• Have experience designing operator-facing or operations tooling where reliability is non-negotiable.
• Provide a portfolio showing information-dense interfaces, real-time data, and complex workflows.
• Have shipped 0-to-1 products without relying on an established design system.
• Have established design standards, component libraries, or design systems from scratch.
• Demonstrate strong interaction, visual, and information architecture skills.
• Communicate design rationale to technical and non-technical audiences and manage stakeholders effectively.

Preferred Qualifications

• Experience with teleoperations, remote assistance, fleet management, or real-time monitoring products.
• Background in autonomous vehicles, robotics, aviation, industrial operations, or safety-critical domains.
• Experience as a first designer or early design hire at a startup.
• Familiarity with users operating under time pressure, cognitive load, or safety-critical conditions.
• Comfort partnering with front-end engineers and contributing to implementation discussions.