Senior Transaction Processor
Role Overview
Play a critical role in maintaining the integrity of securityholder records while delivering exceptional service to clients and securityholders.
Responsible for accurate and timely processing of a broad range of securityholder transactions and maintenance requests within specialised systems.
Review documentation, update records and ensure transactions comply with regulatory requirements, company policies and client-specific obligations.
Key Skills for This Role
Full Job Posting
Location and Work Arrangement
- Based in the Melbourne Yarra Falls office for a minimum of three days a week, with flexibility to work from home for some of the working week.
About the Role
Play a critical role in maintaining the integrity of securityholder records while delivering exceptional service to clients and securityholders.
Responsible for accurate and timely processing of a broad range of securityholder transactions and maintenance requests within specialised systems.
Review documentation, update records and ensure transactions comply with regulatory requirements, company policies and client-specific obligations.
Key Responsibilities
- Process a variety of securityholder requests accurately and efficiently within required service levels.
- Review and update securityholder information including names, addresses, banking details, tax information and other account maintenance changes.
- Manage complex transaction types.
- Ensure all transactions comply with Australian legislation, ASIC regulations, company policies and client requirements.
- Investigate and resolve processing queries while maintaining high accuracy and attention to detail.
- Organise and manage correspondence with securityholders and stakeholders.
- Build and maintain strong working knowledge across multiple processes to support operational excellence and continuous improvement.
- Contribute to a positive team culture focused on quality, collaboration and outstanding customer outcomes.
What You Will Bring
- Ability to review and interpret documentation and process securityholder transactions with precision.
- Confidently manage a variety of complex maintenance activities, including Deceased Estates, Off Market Transfers and Bankrupt Estates.
- Proactive and adaptable team player able to balance competing priorities, navigate multiple processes and deliver high-quality outcomes.
- Compliance with regulatory requirements and service standards.
Rewards
- Flexible work to help balance work and lifestyle.
- Health and wellbeing rewards tailored to support you and your family.
- Option to set aside salary to purchase company shares with a company contribution.
- Recognition awards, team get-togethers and future investment support.
About Computershare
Global leader in financial administration with over 11,000 employees across more than 22 countries.
Since 1978, trusted to manage shareholder registry, corporate actions and shareholder meetings, and now the number one transfer agency in the world.
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