Senior Territory Lead Joint Replacement Central Region

About the Role

Key Responsibilities

• Establish and develop continuous relationships with current and potential customers within the assigned territory.
• Monitor market trends, competitor activities, product developments, and legal regulations, reporting findings to management.
• Execute sales activities to meet regional sales targets aligned with company strategies and prepare requested sales reports.
• Plan, implement, and report on customer/partner visits and product demonstrations based on sales targets and customer demands.
• Evaluate customer/partner requests for proposals and prepare comprehensive material lists according to customer needs.
• Inform customers about various purchasing methods (tender, intermediate purchase, leasing, external purchase) and collaborate with the tender department on procurement projects, supporting their completion and reporting.
• Track material delivery dates within the territory and communicate updates to customers.
• Oversee material delivery and installation, provide post-sales user training, and attend surgery cases as required.
• Ensure customer bills reach the accrual stage and follow up on collections with the Finance and Accounting department to meet due dates.
• Communicate customer feedback and complaints to the Quality Management Representative and Manager, evaluate feedback, take necessary actions, and report to customers and relevant personnel.
• Prepare and appropriately utilize Congress/Demo materials, ensuring their sterilized and undamaged return to the storehouse.
• Communicate scientific support requests and plans to the marketing department and support the process.
• Provide support to the logistics team when necessary.

Qualifications and Experience

• Bachelor’s degree in Business, Medical, or a related field.
• Minimum of 3 years of sales experience with a Diploma in a related field. Higher education is preferred.
• Experience in the Orthopaedic field is required.
• Knowledge of the Medical Device environment and Medical Device regulations is essential.
• Experience in Joint Replacement is highly desirable.
• Work Type
• This is a full-time position based in Riyadh, Saudi Arabia.