Senior TechOps Engineer

Overview

Job Overview

Key Responsibilities

• Build, operate, and support UAT and production environments on Microsoft Azure
• Perform hands-on RHEL administration, including hardening, patching, tuning, and troubleshooting
• Act as senior escalation points for L2/L3 production incidents, driving root cause analysis and permanent fixes
• Support and troubleshoot Java microservices platforms built on Spring Boot
• Diagnosing JVM-level performance issues (memory, GC, threads, latency) using metrics and logs
• Support service-to-service communication frameworks (e.g. Dubbo), including service discovery and client-side load balancing
• Drive security vulnerability remediation across OS, middleware, and cloud infrastructure
• Collaborate with Security, SOC, and NOC teams on incident response and post-incident reviews
• Support and mentor L1 engineers, ensuring quality handover and resolution
• Participate in 24/7 on-call rotation
• Manage incidents, problems, and changes using Jira Service Management
• Build and maintain runbooks, dashboards, and operational documentation
• Improve platform reliability through automation, CI/CD pipelines, and scripting

Requirements

• 4+ years of experience in TechOps / Infrastructure / SRE / Production Operations
• Strong hands-on Azure and RHEL administration experience
• Proven experience supporting Java microservices and middleware platforms in production
• Advanced Elasticsearch and JVM observability experience
• Hands-on experience with CI/CD pipelines, automation, and Python scripting
• Strong incident management and root cause analysis capability
• Familiar with ITIL processes (Incident, Problem, Change)
• Comfortable operating in 24/7 production environments
• Management, development, and support of observability platforms (e.g., Prometheus, Grafana, ELK) to ensure system reliability and performance monitoring.
• Business-level proficiency in English is required
• Proficiency in Mandarin or Chinese is desirable for this role, though not a mandatory requirement.
• At Momentum, we’re proud to be a fair, transparent, and inclusive employer.
• We value diversity, collaboration, and innovation, and we’re committed to creating an environment where every team member can thrive.
• If you’re ready to grow your career and help us build Momentum, we’d love to hear from you.