SENIOR TECHNOLOGY SPECIALIST - VIRTUAL DESKTOP & LINUX PLATFORMS

REQUIRED QUALIFICATIONS

• Experience supporting enterprise Virtual Desktop Infrastructure (VDI) solutions.
• Experience supporting environments hosted in AWS, Azure, VMware-based, or hybrid infrastructure environments.
• Strong experience administering Red Hat Enterprise Linux (RHEL) environments.
• Experience supporting one or more enterprise VDI platforms such as: Omnissa Horizon / VMware Horizon, Azure Virtual Desktop (AVD), AWS WorkSpaces, Citrix Virtual Apps and Desktops, Citrix DaaS.
• Strong sense of ownership, sound judgment, and the ability to work collaboratively in a complex enterprise environment.
• Strong communication skills, with the ability to explain technical topics clearly to both technical and non-technical audiences.
• Collaborative mindset and ability to work effectively with infrastructure, security, application, end-user computing, and service management teams.
• Customer-service orientation, with a focus on employee experience, business continuity, and operational excellence.
• Curiosity and willingness to learn new technologies, challenge existing practices, and contribute to continuous improvement.
• Autonomy, accountability, and the ability to manage priorities in a dynamic operational environment.
• Problem-solving mindset, with the ability to remain calm, structured, and solution-oriented during incidents or complex troubleshooting situations.
• Positive attitude, professionalism, and ability to build trust with colleagues, stakeholders, and partners.
• Bilingualism (French and English) is required.
• PREFFERED QUALIFICATIONS
• Hands-on experience with: Ansible Automation Platform (AAP) and Artificial Intelligence
• Experience developing automation solutions to support infrastructure operations, platform lifecycle management, and service delivery.
• Experience with: Azure DevOps, Pipelines, Automated testing practices, Code review processes.
• Strong knowledge of: System administration, Performance troubleshooting, Security hardening, Enterprise patch management, Operating system lifecycle management.
• Experience with: Microsoft Entra ID, HashiCorp Packer, ITSM and API integrations, Event-driven automation, Self-healing infrastructure designs, Workspace performance monitoring and optimization.
• Certifications are considered an asset: Red Hat Certified Engineer (RHCE), Red Hat Ansible Automation Platform Certification, AWS Solutions Architect Associate, Microsoft Azure Administrator Associate, Microsoft Azure Virtual Desktop Specialty (AZ-140).
• Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].
• While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.