Senior Technical Writer
Role Overview
The Senior Technical Writer supports projects that produce requirements documentation, solution design documentation, and operating model documentation for technical programs.
This role is responsible for translating complex technical decisions — including architecture and system diagrams — into clear, well-organized, and accurate documentation.
The Senior Technical Writer works as part of a team to draft, format, and assemble documentation deliverables, maintain version control of documentation, and ensure consistency and quality across artifacts.
This role goes beyond editing or transcription: the Senior Technical Writer must be able to read and understand architecture and technical diagrams well enough to update existing diagrams and produce new ones using standard diagramming conventions.
Success in this role requires strong technical acumen, excellent written communication skills, and the ability to work closely with technical stakeholders to accurately capture and document decisions.
This position requires demonstrated technical writing ability and the capacity to understand and document technical concepts, diagrams, and architecture.
Candidates will be asked to submit a writing sample and a diagram-based work sample as part of the application process.
Key Skills for This Role
Full Job Posting
Minimum Qualifications
- Bachelor's degree, and 3 years of relevant experience.
- Associate's Degree and 5 years of relevant experience in lieu of a Bachelor's Degree.
- High School Diploma and 7 years of relevant experience in lieu of a Bachelor's Degree.
- Required: submission of a writing sample demonstrating the ability to translate technical material into clear, well-organized documentation.
- Required: submission of a diagram-based work sample (e.g., interpreting or reproducing a sample architecture/technical diagram using standard shapes and connectors) demonstrating the ability to read and produce technical diagrams.
- Demonstrated ability to read, interpret, and reproduce architecture and technical diagrams using standard shapes, connectors, and diagramming conventions (e.g., in Visio, Lucidchart, or similar tools).
- Sufficient technical acumen to understand software, infrastructure, or systems concepts well enough to document them accurately — this is not a purely administrative or transcription-focused role.
- Excellent written communication skills, with strong attention to detail, grammar, and formatting consistency.
- Strong organizational skills and the ability to manage multiple documentation deliverables concurrently.
- Ability to work collaboratively with technical stakeholders to accurately capture and document decisions.
- Ability to shift focus between competing priorities in a fast-paced environment.
- Preferred Qualifications or Skills
- Experience with Microsoft Visio, Lucidchart, or similar diagramming tools using standard architecture notation.
- Experience with Confluence, Jira, or similar documentation and collaboration platforms.
- Experience writing for Federal government clients.
- Coursework, certification, or prior experience in technical writing, information design, or a related discipline.
- Experience supporting federal government programs or documentation deliverables.
- Familiarity with Agile delivery methodologies.
- Experience formatting documentation for Section 508 accessibility compliance.
- Position Details
- Employment type: Full-Time, W2
- Location: 100% Remote (US-based)
- Hours: 40 hours/week with availability during core business hours of 8am–5pm ET
- Start date: On or around October 1, 2026
- Eligibility: Must be eligible to obtain a Public Trust clearance
- Salary: $60,200–$80,200 annually, commensurate with experience
- Equal Opportunity Statement
- PhoenixTeam is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other legally protected status.
Preferred Qualifications
- Preferred Qualifications or Skills
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