Senior Technical Software Engineer - Salesforce

About This Role

Job Purpose At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’.

As a Senior Technical Software Engineer - Salesforce, you will support and drive the design, development, and deployment of business‑critical eCommerce solutions built on Salesforce Commerce Cloud (SFCC). The role provides strong technical leadership within the feature team, ensuring high‑quality engineering practices, scalable architecture, and reliable delivery across the full software development lifecycle including estimation, development, release, hyper‑care, and production support.

In This Role, You Will

• Collaborate with the team to deliver technical design, development and deployment of complex solutions within relevant product. Carry out effective technical design reviews to ensure that the right architecture patterns are used by the team.
• Drive the adoption of engineering practices, implement development process automation, lean software development, built-in quality, test-driven development, agile practices, and timely root cause analysis and blameless incident post-mortems.
• Partner with cross-functional teams to determine viability of solutions. Evaluate current problems, future requirements and existing solutions in medium to large projects to enable high-level design and drive proof-of-concepts and implement prototypes to validate ideas.
• Investigate, debug and fix complex issues involving corner cases and rare conditions. Support continuous improvement by investigating alternatives and new technologies and presenting these for architectural review.
• Contribute to sprint/work design and planning by providing subject matter expertise on business domain and relevant technologies and actively contribute to technology-specific communities of practice.
• Manage and mentor Software Engineers to allow for skill and knowledge development through advice, coaching, and training opportunities. Responsible for their technical deliveries and adherence to design and coding standards and practices.
• Ensure optimal use of enterprise application platforms, tools and libraries in line with the approved technology architecture.
• Responsible for corrective, adaptive, preventative and perfective maintenance of products in collaboration with other capabilities for the relevant product.

Qualification

Qualifications & Experience

• Degree in a relevant field such as Computer Science, Computer Engineering or Software Engineering.
• Certification in any one of the following technology/product: SalesForce
• 5+ years of experience in software engineering within large, complex organizations.
• Salesforce Commerce Cloud (B2C) Developer certification – Mandatory.

Knowledge/skills

• Experience of developing advanced/Complex technology Software solutions for large, complex organisations in a multi-functional environment.
• Solid experience in data modelling , systems design and expert coder in the technology listed in the skills category
• Experience in providing production support for business solutions using ITIL framework
• Deep experience in Full stack development capabilities covering all layers ( i.e UI/Middleware and Databases)
• Expert in Technology technical evaluation, vendor selection and technology vendor management using data driven models
• Strong expertise in SFCC development, including SFRA architecture and MVC design patterns
• Hands-on experience with ISML, controllers, models, scripts, hooks, and Services Framework
• In-depth knowledge of SFCC data structures (catalogs, products, pricing, promotions, customer groups, and content assets)
• Proficiency in front-end and back-end technologies: JavaScript (ES6+), Node.js, HTML5, CSS/SCSS, AJAX, and jQuery
• Experience with front-end build tools such as Webpack and Gulp
• Deep understanding of OCAPI/SCAPI, Business Manager customizations, and API frameworks
• Proven experience in integrating SFCC with external systems, including payment gateways and Salesforce ecosystem (Marketing Cloud, Service Cloud)
• Experience with multi-site implementations and internationalization (i18n/localization)
• Strong knowledge of performance optimization, caching strategies, security best practices, and accessibility standards (WCAG)
• Familiarity with CI/CD pipelines, Git version control, Jira/Confluence, and managing multi-environment deployments

Leadership: No

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.