Senior Technical Project Manager - Professional Services

As a Senior Technical Project Manager in the Professional Services team, you will own end-to-end technical delivery of AiDASH implementations for enterprise utility customers, from kickoff through go-live and handoff to Customer Success. You'll be the primary delivery point of contact for customers, work closely with Engineering, Product, Data, and Solutions teams, and make sure every engagement lands on scope, on schedule, and with measurable value.

Lead multiple concurrent SaaS implementation projects for enterprise customers, including planning, execution, risk management, and go-live

Act as the primary customer-facing delivery lead: run kickoffs, steering committees, status reviews, and executive readouts

Translate customer requirements into clear project plans, work breakdowns, and technical tasks for cross-functional teams

Manage technical workstreams including data ingestion and migration, system integrations (APIs, GIS and enterprise systems), configuration, UAT, and deployment

Support pre-sales and scoping: contribute to effort estimates, SOWs, and change requests, and keep delivery within contracted scope

Track and report project health (schedule, budget, risks, dependencies) using JIRA and PS tooling; escalate early and propose options

Coordinate with globally distributed delivery teams across US, India, and UK time zones

Partner with Sales and Customer Success to drive adoption, value realization, and expansion

Contribute to delivery playbooks, templates, and process improvements that shorten time-to-value

8+ years in technical project or program management, with at least 5 years delivering customer-facing implementations

Background in IT services, consulting, or SaaS professional services delivering for enterprise clients

Proven track record managing several projects at once with distributed, cross-functional teams

Solid technical foundation: comfortable with cloud platforms (AWS/Azure), APIs and integrations, data migration, and the SDLC; able to engage credibly with engineers and customer IT teams

Working command of Agile and Waterfall delivery; hands-on with JIRA and standard PM tools

Experience with scoping, estimation, SOWs, and change management

Strong executive communication and stakeholder management

Bachelor's degree in Computer Science, Engineering, or a related field

Comprehensive Medical, Dental, and Vision Coverage: 100% coverage for employees and 80% for their spouses and children

Health Reimbursement Account (HRA): 100% funded by AiDASH to cover medical deductibles

401(k) Plan: Begin contributing after two months of employment to prepare for your future. Currently, no company match is offered

Parental Leave: Supportive parental leave with 16 weeks for primary caregivers and 4 weeks for secondary caregivers

Generous Vacation Policy: Accrue 20 vacation days per year, plus enjoy an additional flex holiday to celebrate whatever feels most important to you

Winter Break: From December 25th through January 1st, we give everyone time off to recharge and enjoy time with family and friends!

We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.

We offer a competitive annual pay range of $160,000 to $200,000 for this full-time position, which includes a base salary and bonus based on performance. This range reflects the anticipated annual pay range (base + bonus) for new hires. We strive to ensure our compensation packages are equitable and aligned with industry standards. Your recruiter can share more about compensation during the hiring process.