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Senior Technical Product Manager, ML Platform

Coveo
Montréal, CAN
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Technical product managementMachine learning systems in productionML platform product roadmapProduct discoveryStakeholder managementFeature briefs and written proposals

Full Job Posting

Role overview

Shape the ML platform used by applied scientists and ML engineers to train, evaluate, deploy, serve, and monitor models and AI capabilities.

Work with the unit director, development managers, technical leads, applied scientists, and product managers.

Balance internal user needs with reliability, cost, scalability, and the platform’s long-term health.

Responsibilities

  • Define and evolve the ML Platform roadmap while balancing team needs, reliability, cost efficiency, scalability, and technical debt.
  • Partner with technical leads across model building, model serving, experimentation, and the LLM platform; validate direction before committing teams.
  • Translate applied scientists’ and ML engineers’ needs into feature briefs, written proposals, and priorities.
  • Track MLOps, LLMOps, and AI infrastructure trends and bring evidence-based build-versus-buy options.
  • Lead discovery for new capabilities and validate technical approaches and user value before work starts.
  • Coordinate dependencies and progress across teams and partners such as Security, Legal, and Data Platform.

Required qualifications

  • At least five years in technical product management or a closely related role, including roadmap ownership and setting priorities.
  • Hands-on understanding of production ML systems, including training pipelines, deployment and serving, and monitoring, gained through software engineering, ML engineering, or data science.
  • Strong communication and stakeholder management skills; able to write clear proposals and align technical and non-technical audiences.
  • Proactive problem-solving and a habit of validating ideas early with technical experts and users.

Preferred qualifications

  • Product management experience with an internal ML, data, or developer platform serving engineers or data scientists.
  • Familiarity with MLOps/LLMOps tooling such as MLflow, SageMaker, Kubernetes-based serving, model monitoring, LLM gateways, or evaluation.
  • Experience driving platform adoption, retiring legacy tools, and migrating teams to new tools.
  • Experience improving product practices in teams without a product manager and building trust with experienced engineers.

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