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Senior Technical Product Engineer

Delta Air Lines, Inc.
USA
Full-time
Senior
Onsite
Discovered 1 months ago
APIsmicroservicesA/B testingAI/MLcloud platforms

Full Job Posting

Description

Product Strategy & Execution

Own end-to-end delivery of digital product capabilities from ideation through production release.

Define product vision, roadmaps, business cases, success metrics, and prioritization frameworks.

Translate customer needs, business objectives, and technical constraints into actionable product requirements.

Drive continuous improvement initiatives focused on conversion, engagement, task accomplishment, reliability, and customer satisfaction.

Technical Product Leadership

Partner with engineering, architecture, UX, analytics, and business stakeholders to deliver scalable solutions.

Lead requirements definition for APIs, microservices, system integrations, cloud-native platforms, and enterprise applications.

Evaluate technical trade-offs and guide solution design decisions with engineering teams.

Support modernization initiatives involving cloud platforms, AI/ML capabilities, customer data platforms, personalization engines, and digital experience platforms.

Data, Analytics & Experimentation

Define KPIs, success metrics, instrumentation requirements, and experimentation plans.

Use customer behavior analytics, A/B testing, funnel analysis, and operational metrics to drive decision-making.

Identify growth opportunities through customer journey analysis and experimentation.

Build executive-level insights and recommendations backed by quantitative and qualitative data.

Customer Experience & Growth

Champion customer-centric product design and usability improvements.

Drive initiatives that improve conversion, retention, self-service adoption, and digital engagement.

Partner with UX teams to identify and eliminate customer friction points.

Leverage customer feedback, analytics, and market research to prioritize high-impact opportunities.

AI & Emerging Technology Adoption

Evaluate and implement AI-driven product opportunities.

Partner with engineering teams to identify automation and operational efficiency improvements.

Apply modern product development practices using AI-assisted tools, rapid prototyping, and experimentation techniques.

Cross-Functional Leadership

Influence stakeholders across business, technology, operations, and executive leadership.

Facilitate roadmap discussions, backlog prioritization, sprint planning, and release readiness.

Communicate product strategy, progress, risks, and outcomes to senior leadership.

Mentor junior product and engineering team members.

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