Senior Technical Consultant

Role overview

Location and working arrangement

• The posting lists Milton Keynes, Staines, Bristol or Cheadle offices and specifies three days in the office and two days from home.
• The role may require travel up to 50%, potentially internationally.

Responsibilities

• Configure the software suite, including time, scheduling and integrations, using JavaScript, HTML or other scripting tools.
• Gather and refine client business requirements and maintain requirements documents, use cases and process diagrams.
• Apply product configuration conventions, templates, settings and implementation sequences.
• Manage project scope and escalate out-of-scope requirements to stakeholders.
• Guide complex configuration issues, raise roadblocks and create complex formulas.
• Test configured applications and confirm test cases meet requirements.

Required qualifications

• Four to six years of software implementation experience.
• Three to five years of programming experience; JavaScript and/or SQL is preferred.
• Experience implementing or training on packaged software or a complex internally developed application.
• Intermediate to advanced Microsoft Office skills, particularly Excel.
• Understanding of waterfall and agile methods in services delivery.
• Familiarity with a report writer such as Crystal Reports, Cognos or Actuate is a bonus.
• Ability to travel up to 50%, potentially internationally.

Preferred qualifications

• Strong understanding of implementation principles and lifecycles.
• Technical aptitude, ability to learn quickly and adaptability.
• Ability to work on a dynamic, client-focused team and build strong working relationships.
• HR, payroll or workforce management familiarity or background.
• Experience supporting complex software applications.

Benefits and culture

• The employer describes an inclusive workplace, employee resource groups, career development, training, mentorship and benefits supporting health and wellbeing.