greenhouse
Senior Technical Analyst
Further
Cleveland, USA
Senior · 3–5 years experience
Onsite
Discovered 4 days ago
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Key Skills for This Role
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Full Job Posting
What you bring:
- 3-5 years of professional analytics experience, demonstrating a strong balance of both technical execution and functional analytics.
- Required: Hands-on experience using Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA), including Data View and Data Connection configuration.
- Proven experience defining business requirements and building dashboards/reporting to fit those requirements.
- Strong technical understanding of data structures to configure Metrics and Dimensions independently, without heavy reliance on developer support.
- Ability to manage client expectations and present complex ideas to non-technical audiences—explaining both the technical backend configuration and the "so what" behind the resulting dashboard metrics.
- Experience using Jira or a similar Agile project management tool.
- Nice to Have:
- Experience with Adobe Journey Optimizer (AJO).
- Experience with other cloud and analytics platforms, such as the Google Cloud/Analytics ecosystem (BigQuery, GA4, Looker Studio/Data Studio) or Snowflake.
- Previous consulting or agency experience.
- Familiarity with legacy Adobe Analytics architecture and an understanding of how it translates into the modern AEP/CJA landscape.
- What you'll be doing:
- Partner with stakeholders to define and document clear business requirements.
- Take ownership of the configuration space within modern tools, managing Data Views, Data Connections, metrics, and dimensions in CJA.
- Build intuitive dashboards and reporting structures that directly solve specific business requirements.
- Act as the translation layer between technical engineering teams and non-technical business stakeholders, clearly communicating both data configuration mechanics and data-driven insights.
- Manage workflow, project tasks, and documentation using Jira.
- What you'll need to accomplish in your first year:
- Successfully take ownership of CJA Data View configurations, creating and managing metrics and dimensions from end-to-end.
- Deliver clear, actionable dashboards that solve specific client or business requirements, proving the value of the AEP/CJA ecosystem.
- Establish yourself as a trusted hybrid analyst who can fluently present both technical architecture details and strategic business insights to any audience.
- Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.
- Apply today or check out all our opportunities!
- By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights here. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights here.
Qualifications
- 3-5 years of professional analytics experience, demonstrating a strong balance of both technical execution and functional analytics.
- Required: Hands-on experience using Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA), including Data View and Data Connection configuration.
- Proven experience defining business requirements and building dashboards/reporting to fit those requirements.
- Strong technical understanding of data structures to configure Metrics and Dimensions independently, without heavy reliance on developer support.
- Ability to manage client expectations and present complex ideas to non-technical audiences—explaining both the technical backend configuration and the "so what" behind the resulting dashboard metrics.
- Experience using Jira or a similar Agile project management tool.
- Experience with Adobe Journey Optimizer (AJO).
- Experience with other cloud and analytics platforms, such as the Google Cloud/Analytics ecosystem (BigQuery, GA4, Looker Studio/Data Studio) or Snowflake.
- Previous consulting or agency experience.
- Familiarity with legacy Adobe Analytics architecture and an understanding of how it translates into the modern AEP/CJA landscape.
- Partner with stakeholders to define and document clear business requirements.
- Take ownership of the configuration space within modern tools, managing Data Views, Data Connections, metrics, and dimensions in CJA.
- Build intuitive dashboards and reporting structures that directly solve specific business requirements.
- Act as the translation layer between technical engineering teams and non-technical business stakeholders, clearly communicating both data configuration mechanics and data-driven insights.
- Manage workflow, project tasks, and documentation using Jira.
- Successfully take ownership of CJA Data View configurations, creating and managing metrics and dimensions from end-to-end.
- Deliver clear, actionable dashboards that solve specific client or business requirements, proving the value of the AEP/CJA ecosystem.
- Establish yourself as a trusted hybrid analyst who can fluently present both technical architecture details and strategic business insights to any audience.
- Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.
- Apply today or check out all our opportunities!
- By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights here. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights here.
Preferred Qualifications
- Experience with Adobe Journey Optimizer (AJO).
- Experience with other cloud and analytics platforms, such as the Google Cloud/Analytics ecosystem (BigQuery, GA4, Looker Studio/Data Studio) or Snowflake.
- Previous consulting or agency experience.
- Familiarity with legacy Adobe Analytics architecture and an understanding of how it translates into the modern AEP/CJA landscape.
- Partner with stakeholders to define and document clear business requirements.
- Take ownership of the configuration space within modern tools, managing Data Views, Data Connections, metrics, and dimensions in CJA.
- Build intuitive dashboards and reporting structures that directly solve specific business requirements.
- Act as the translation layer between technical engineering teams and non-technical business stakeholders, clearly communicating both data configuration mechanics and data-driven insights.
- Manage workflow, project tasks, and documentation using Jira.
- Successfully take ownership of CJA Data View configurations, creating and managing metrics and dimensions from end-to-end.
- Deliver clear, actionable dashboards that solve specific client or business requirements, proving the value of the AEP/CJA ecosystem.
- Establish yourself as a trusted hybrid analyst who can fluently present both technical architecture details and strategic business insights to any audience.
- Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.
- Apply today or check out all our opportunities!
- By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights here. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights here.
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