Senior Systems Engineer (Remote)

Bonus Eligible

401(k) Company Matching

Employee Stock Purchase Program

What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.

The Sr. Systems Engineer is responsible for independently developing, maintaining, and supporting The Home Depot's technical infrastructure of hardware and system software that drives the success of Home Depot and our customers. As a Systems Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production infrastructure. In addition, Sr. Systems Engineers may be involved in routine upgrades and application support as well as root cause and post-mortem analyses around security incidents and service interruptions.

Key Responsibilities:

30% Delivery & Execution - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations

15% Learning - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations

20% Planning & Analysis - Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives; Drives the evaluation, development, and recommendation of specific technology to provide cost-effective solutions that meet THD requirements; Researches and designs best fit infrastructure, network, database, cloud, AI, and security architectures for products; Proactively creates and maintains tools for monitoring and support; Participates in project planning and reporting across multiple efforts

35% Support & Enablement - Collaborates with product and project teams to understand needs and enable them with infrastructure; Supports technology architecture design review efforts for project and product teams; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate; Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability; Opens and manages vendor problem tickets to resolution; Drives the production of in-house documentation around solutions; Provides application support for software running in production; Drives moving KB articles to infrastructure as code models; Drives keeping monitoring/alerting up to date

Direct Manager/Direct Reports:

This position typically reports to Systems Engineer Manager or Sr Manager

This position has 0 Direct Reports

Travel Requirements:

No travel required.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Preferred Qualifications:

Experience designing, engineering, implementing, or supporting enterprise IT infrastructure across large, distributed environments such as retail, supply chain, corporate, or campus locations with strong knowledge of MDF/IDF design, structured cabling, fiber, racks/cabinets, and related network infrastructure.

Experience developing, governing and supporting engineering artifacts including infrastructure standards, reference architectures, installation standards and technical documentation.

Working knowledge of supporting infrastructure systems, including electrical/power, UPS, wireless infrastructure requirements, and physical infrastructure supporting IP cameras and other technology solutions.

Demonstrated ability to independently own complex engineering work, including design reviews, device & infrastructure strategy, site assessments, implementation coordination, technical troubleshooting, and engineering escalations across construction, networking, field teams, and vendors.

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

4

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

Preferred Leadership Experience:

Certifications:

Competencies:

Action Oriented

Being Resilient

Global Perspective

Manages Ambiguity

Nimble Learning

Self-Development

Collaborates

Cultivates Innovation

Optimizes Work Processes

Situational Adaptability

Communicates Effectively

Drives Results

Interpersonal Savvy

10/27/2026