Senior Support Worker – Supported Accommodation

About the role

Pay and contract

• Pay is £14.00 per hour.
• The waking-night set rate is not provided and must be confirmed before posting.
• The description states a zero-hours contract; hours offered depend on service needs and are not guaranteed.

Locations and availability

• Sites are in London and Essex, including CR7, RM11, RM3, RM12, and RM6.
• Applicants must be available for 40 or more hours weekly, including weekdays and weekends, and at least one waking night shift weekly.
• Shifts vary by placement; day and night shift times are described as variable, with final times confirmed when shifts are offered.
• Travel between accommodation sites and lone shifts may be required.

Approach sought

• The role calls for calm, respectful communication, a trauma-informed approach, and support centred on young people’s voices and needs.
• The worker should balance empathy and patience with clear boundaries, consistent expectations, and sound safeguarding judgement.
• The role values reflective practice, openness to feedback, independence-building, and creative activities.
• Interest in nature, gardening, outdoor activities, and sustainable living is welcomed.

Responsibilities

• Lead shifts, allocate tasks, support delegated operational decisions, and ensure staff follow plans and safeguarding procedures.
• Support daily living, budgeting, education, employment, tenancy readiness, emotional wellbeing, goal setting, and reviews.
• Monitor wellbeing and risk; act in emergencies and safeguarding situations; encourage community participation and independence.
• Coach and develop staff, contribute to service quality and compliance, and maintain accurate support and incident records.