Senior Storage Engineer - PowerFlex & PMax - 6-Months - Riyadh, KSA
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About the Role
We are seeking a Senior Storage Engineer to lead operational, testing, and documentation activities across enterprise storage and networking infrastructure, with a primary focus on Dell EMC PowerFlex, Dell EMC PowerMax (PMAX), and Dell Switches.
Key Skills for This Role
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Role Overview
- We are seeking a **Senior Storage Engineer** to lead operational, testing, and documentation activities across enterprise storage and networking infrastructure, with a primary focus on **Dell EMC PowerFlex**, **Dell EMC PowerMax (PMAX)**, and **Dell Switches**.
- The ideal candidate will be hands-on with operational tasks, resilience/failure testing, performance tuning, and producing high-quality technical documentation (SOPs, LLDs, and diagrams).
- Key ResponsibilitiesCore Platforms* Perform day-to-day operational tasks on **PowerFlex**, **PMAX**, and **Dell Switches**.
- Produce and maintain technical diagrams and documentation using **Visio**.
- PMAX – Testing & Validation* Create and restore snapshot copies.
- Simulate port/path failures and validate host multipathing behavior (e.g., cable removal scenarios).
- Test single power supply failure scenarios (e.g., power cable removal) and validate system resilience.
- Export and restore Unisphere configuration backups.
- Confirm alert visibility and accuracy within the Unisphere dashboard (e.g., validating power failure alerts).
PMAX – Operational Documentation (SOPs)
- Develop and maintain Standard Operating Procedures covering:
- Recovery procedure validation (volume recreation, masking remapping)
- Capacity utilization monitoring
- New volume creation
- LUN masking and mapping
- Unmasking and deletion of volumes
- Configuration of service levels (Diamond/Platinum/Gold/Silver)
- Performance monitoring (per box, per LUN, per host)
- Patch installation procedures
- Configuration file backups
- Log collection procedures
- PMAX – Additional Technical Tasks* Debug and troubleshoot syslog configuration between PMAX and the client syslog server.
- Document LUN-per-port mapping as part of Low-Level Design (LLD) deliverables.
- Review LUN-per-port mapping for Front-End port load balancing.
- Review PMAX ports for errors and performance issues.
Requirements
- Required Skills & Qualifications* Proven hands-on experience with **Dell EMC PowerMax (PMAX)** administration and operations.
- Experience with **Dell EMC PowerFlex** in operational/support capacity.
- Working knowledge of **Dell networking/switching** infrastructure.
- Strong understanding of SAN concepts: multipathing, LUN masking/mapping, snapshots, service levels.
- Experience with **Unisphere** for PowerMax management.
- Proficiency in **Visio** for technical documentation and diagramming.
- Strong documentation skills — able to write clear, structured SOPs and LLDs.
- Experience with syslog configuration and troubleshooting.
- Familiarity with performance monitoring and capacity planning on enterprise storage arrays.
- Preferred Qualifications* Dell EMC certifications (e.g., PowerMax, PowerFlex specialist certifications).
- Prior experience in a client-facing or managed services environment.
- Experience supporting telecom or large enterprise environments.
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