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Senior Staff Technical Program Manager

JioStar
Bengaluru, IND
Full-time
Senior · 12+ years experience
Discovered 3 weeks ago

Full Job Posting

Key Responsibilities

  • Foster a culture of accountability, ownership, and collaboration
  • Lead large, complex technical programs from planning through delivery independently
  • Influence roadmap priorities by aligning stakeholders on objectives and outcomes
  • Coordinate across engineering, product, and business teams to manage dependencies and ensure timely execution
  • Facilitate cross-pod collaboration and alignment to maintain delivery momentum
  • Proactively plan for and mitigate risks, evaluating alternatives, quantifying trade-offs, and structuring communication plans
  • Apply Agile methodologies for iterative delivery, adaptive planning, and continuous improvement
  • Coach teams on Agile best practices and foster high Scrum maturity
  • Maintain sprint cadence and rigor through reviews, retrospectives, and OKR alignment
  • Drive pod-level accountability for JIRA hygiene, analytics reporting, and milestone tracking
  • Ensure data-driven decision-making using clear metrics, dashboards, and visual progress reporting
  • Regularly communicate program updates, decisions, and risks to leadership concisely and visually
  • Continuously improve internal processes to enhance team efficiency and delivery velocity
  • Act as a mentor for junior TPMs and team members to scale program management maturity
  • Skills & Attributes for success:
  • Deep technical understanding of scalable systems, with the ability to dive into architecture reviews, ask second-order questions, and push for scalable, resilient solutions
  • Highly structured thinker with the ability to break down ambiguous goals into executable plans, identify blind spots, and push for clarity in both direction and detail
  • Strong grasp of risk/reward tradeoffs, and comfort operating in fast-moving, high-stakes environments with shifting priorities and evolving context
  • Exceptional communicator, skilled in managing stakeholder expectations and aligning diverse teams on shared timelines, goals, and impact
  • Strong program management experience managing cross functional initiatives end to end and driving influence without authority
  • Strong experience leading complex cross-functional programs involving AI/ML and GenAI systems at scale.
  • Should have deep technical understanding of AI platforms, execution rigor, stakeholder management, and the ability to drive AI initiatives from strategy to production.
  • Experience with LLMs, AI infrastructure, model lifecycle management, and scalable delivery processes is highly preferred.
  • Expertise in Agile frameworks (Scrum, SAFe) and tools like JIRA, Confluence
  • Preferred education & qualification:
  • A Bachelor's/Master’s degree with a minimum of 12 years of experience, including 3 to 4 years in a Program Management role within the consumer technology sector

Preferred Qualifications

  • Experience with LLMs, AI infrastructure, model lifecycle management, and scalable delivery processes is highly preferred.

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