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Senior Staff Program Manager

Kaseya
Vancouver, CAN
Senior
Onsite
Discovered 1 weeks ago
Program and project managementNew Product Introduction (NPI)Go-to-market executionCross-functional program deliveryRisk and dependency managementExecutive stakeholder engagement

Full Job Posting

About the role

Leads a portfolio of complex, cross-functional business initiatives spanning NPI, process transformation, go-to-market execution, and organizational rollouts.

This senior-most individual-contributor role independently scopes ambiguous initiatives, manages concurrent programs, builds delivery infrastructure, engages executive stakeholders, and resolves risks.

Program delivery and governance

  • Decompose initiatives into workstreams, deliverables, and owners; manage multiple large-scale programs and prioritize across the portfolio.
  • Build master schedules covering readiness reviews, enablement, go-live dates, retrospectives, and critical deadlines.
  • Run steering committees, change-management syncs, readiness checkpoints, retrospectives, and consistent meeting cadences.
  • Maintain roadmaps, timelines, RACI matrices, RAID logs, decision logs, and executive updates.

Risk, stakeholders, and business outcomes

  • Identify and mitigate program risks, map dependencies, resolve hand-offs and approvals, and unblock execution across programs.
  • Engage ELT members and senior leaders, run decision forums, and provide concise updates with clear risks, asks, and decisions.
  • Lead process and design reviews, facilitate trade-offs, track program health KPIs, and improve delivery visibility and predictability.
  • Improve change management, governance, and intake and prioritization models; connect programs to company strategy and OKRs.
  • Apply budget, ROI, cost-benefit, and commercial-impact analysis to portfolio decisions and communicate impact to leadership.

Practice contribution

  • Lead retrospectives, capture lessons learned, contribute templates and playbooks, mentor program managers, and shape organization-wide program standards.

What you bring

  • 10+ years leading complex cross-functional programs in business, GTM, or NPI contexts, including multiple concurrent large-scale programs.
  • Independent Staff or Senior Staff-level operation and readiness for regular ELT engagement.
  • Experience with master schedules, RAID logs, RACI matrices, and executive program artifacts.
  • Working knowledge of Jira, Confluence, Microsoft applications, and core program/project management practices.
  • Experience leading senior-stakeholder steering committees and decision forums; strong executive communication and storytelling.
  • Financial acumen in budget management and portfolio-level ROI or cost-benefit analysis.
  • Proactive risk management, independent problem-solving, and experience implementing best practices and mentoring program managers.

About Kaseya

Kaseya provides AI-powered IT management and cybersecurity software for managed service providers and internal IT organizations.

Its platform supports IT management, security, and automation; the company serves customers in more than 20 countries.

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