Senior Staff Program Manager

Role overview

Program delivery and risk

• Break initiatives into workstreams, deliverables, and owners; manage a portfolio of large-scale programs and business-facing master schedules.
• Run steering committees, change-management syncs, readiness reviews, retrospectives, and recurring meetings with clear ownership and follow-through.
• Identify and mitigate portfolio risks, map dependencies, resolve handoffs and approvals, and own the business risk narrative.

Executive and business engagement

• Engage Executive Leadership Team members, lead outcome-focused decision forums, provide ELT-ready updates, and advise leaders on strategic decisions.
• Lead business process and design reviews, facilitate trade-offs, and improve change management, governance, and intake and prioritization practices.
• Define portfolio health KPIs, improve program visibility and predictability, and maintain roadmaps, schedules, RACI, RAID, decision logs, and executive updates.

Practice and strategic contribution

• Lead retrospectives, document lessons, contribute program templates and playbooks, mentor program managers, and shape organization-wide standards and operating rhythms.
• Align programs with customer needs, market expectations, company strategy, and OKRs; use budget, ROI, and cost-benefit analysis to inform decisions.

What you bring

• 10+ years leading complex cross-functional programs in a business, GTM, or NPI context, including concurrent large-scale programs with minimal oversight.
• Experience operating independently at Staff or Senior Staff level and engaging regularly with ELT stakeholders.
• Experience managing master schedules, RAID logs, RACI matrices, and executive program artifacts across a portfolio.
• Strong working knowledge of program and project management tools such as Jira, Confluence, or the Microsoft suite.
• Experience leading steering committees and Director, VP, or ELT decision forums; ability to act as a trusted advisor.
• Excellent executive communication and storytelling; portfolio-level financial acumen, including budgets and ROI or cost-benefit analysis.
• Proactive risk management, independent problem-solving, good escalation judgment, and experience implementing best practices and mentoring program managers.

About Kaseya