Senior Staff Engineer

Qualifications

• Hands on proficiency in multiple languages, including Go, Java, Python, C# for building production-grade full stack applications on Kubernetes and serverless technologies (KNative) in Azure and AWS.
• Experience with SQL and NoSQL technologies and cloud-native services for storing and analyzing incident data.
• Experience with building and using data pipelines analytics, and dashboards for operational metrics, trends, and KPIs using technologies such as Spark, Trino, Grafana, Superset, PowerBI
• Experience with OpenTelemetry and observability platforms such as Grafana, Datadog, Splunk, Azure Monitor.
• Experience with incident management platforms such as PagerDuty.
• Proficiency with AI assisted development processes and tools such as Claude Code, Cursor and GitHub Copilot.
• Experience improving incident, post incident review, or reliability processes at scale through automation, data, and cross-team influence.
• Deep incident forensics and root cause analysis skills, with the ability to raise COE quality through clear action items and follow-through across teams.
• Strong understanding of observability, reliability engineering, incident management, and post-incident improvement practices.
• Experience supporting incident response and high-severity production incidents in complex environments.
• Strong software engineering fundamentals and system design skills, with experience building reliable production systems at scale.
• Ability to lead technical design and architecture decisions in complex distributed systems.
• Strong communication skills and the ability to coach engineering teams and present findings clearly to leadership.
• Experience
• 10+ years of professional software engineering experience, preferably in platform engineering, reliability engineering, backend engineering, distributed systems, or operational tooling.
• 8+ years of experience with architecture, design, system reliability, scalability, and technical leadership for production systems.
• 6+ years of experience with open-source frameworks, modern engineering practices, or platform technologies.
• 4+ years of experience with Azure, AWS, GCP, or another cloud service provider, or equivalent experience in complex hybrid environments.
• Demonstrated ownership of mission-critical systems operating in 24x7 production environments.
• Education
• Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience.
• Additional Job Requirements
• Ability to influence engineering outcomes across teams in complex organizations.
• Must be able to communicate in a clear, concise, professional oral and written manner with customers, clients, co-workers, leadership, and other employees of the organization.
• Must be able to perform effectively under pressure and in stressful situations, including during production support and high-severity incident response.
• Must be able to participate in a 24x7 on-call rotation for incident response and production support of mission-critical platforms.
• Annual Salary
• The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
• The GEICO Pledge:
• Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
• Great Careers: Personalized development programs, mentorship, and certification assistance.
• Great Culture: Inclusive and collaborative culture rooted in shared success.
• Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.
• The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
• GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.