Senior Specialist – Performance Management

Overview

Main Responsibilities

• Support the implementation and continuous improvement of HCT’s Performance Management System in alignment with organizational objectives and HR best practices.
• Assist in maintaining and updating HCT’s competency framework in coordination with functions and campuses.
• Coordinate and administer the annual performance appraisal cycle across functions and campuses, ensuring timely completion of all activities.
• Prepare and maintain performance management forms, templates, process documentation, communications, and guidelines.
• Monitor appraisal submissions and follow up with functions and campuses to ensure compliance with timelines and procedures.
• Provide first-level support to employees and line managers regarding performance management processes, policies, and system-related queries.
• Assist in developing tools, user guides, and support materials to facilitate effective implementation of the appraisal process.
• Support the collection, consolidation, and analysis of performance appraisal data and prepare periodic reports and dashboards.
• Coordinate with HR stakeholders and campus HR teams to ensure consistency in performance management practices.
• Assist in identifying process improvement opportunities and support automation initiatives in collaboration with IT and relevant stakeholders.
• Support communication and awareness initiatives that promote a culture of continuous feedback and performance excellence.

Leadership Role

• Provide guidance and knowledge sharing to junior team members and newly joined staff when required.
• Contribute effectively to team objectives and support collaborative working relationships across functions and campuses.
• Support initiatives related to the development and engagement of UAE Nationals.

Qualifications

• Minimum of a Bachelor’s degree in a relevant field is required e.g. Human Resources, Business Administration.
• Full English proficiency is required.
• Intermediate computer literacy is required e.g. MS Office, MS Project, Banner, and HR systems.
• Minimum of three years of relevant work experience in Human Resources, preferably in Performance Management, Talent Management, or HR Operations.
• Experience in coordinating HR processes, preparing reports, and supporting organization-wide initiatives is preferred