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Senior Specialist, HR Shared Service

Ford
Dearborn, USA
Full-time
Senior · 5+ years experience
Hybrid
Discovered Today

Full Job Posting

Qualifications

  • You'll have...
  • Education:
  • Bachelor’s Degree or Master’s Degree (preferred) in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
  • Minimum 3 years of work experience with a Master’s degree or 5 years of work experience with a Bachelor’s degree, preferably in Human Resources or a related field.
  • Even better, you may have...
  • Involves occasional (defined as one-third or less of the time) lifting of no more than 10 pounds at a time. Work is performed primarily in a seated position and entails no significant stooping, standing, climbing, walking, etc. Many sedentary jobs require good use of the hands and fingers for repetitive hand-finger actions. Working conditions occur within low to moderate noise levels related to the use of standard office or classroom equipment.
  • This description outlines the general nature and scope of work typically performed in this job. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, work requirements, etc. It may vary slightly based on business or geographic needs and is subject to being reviewed and updated periodically.
  • You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
  • Immediate medical, dental, vision, and prescription drug coverage
  • Paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day
  • This position is a salary grade 8 and ranges from $99,100-$166,200.
  • Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
  • For more information on salary and benefits, click here: https://fordcareers.co/GSR
  • Visa sponsorship is not available for this position.
  • Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
  • We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
  • This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid#LI-MN1

Experience:

  • Licenses and Certifications:
  • Certified Human Resource Professional (CHRP) (Preferred)
  • Senior Professional in Human Resources (PHR) (Preferred)
  • Work Requirements:
  • As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, vision, and prescription drug coverage
  • Paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day

Responsibilities

  • What you'll do...
  • Intake, strategically prioritize, and apply policy / process expertise to resolve HR policy / process inquiries, transactions, and escalations, especially those that are executive-level, high-visibility, and / or complex (e.g., leaves of absences, position changes, offboarding, etc.)
  • Leverages critical thinking skills and curiosity to deeply understand contextual nuance and anticipate issues, downstream impacts, and connection points to other processes to deliver work with excellence.
  • Liaise between / delegate action (when appropriate) to People First colleagues and key partners (e.g. Total Rewards, Mobility, etc.). Monitor closely to ensure efficient and accurate resolution.
  • Participates in the delivery of special projects and initiatives. Such projects include org. designs which require mass position changes / HCM data alignment, job architecture, and other data clean-up, integrity maintenance exercises (e.g. work location alignment). These may require varied reporting needs that become nuanced by organization.
  • Proactively identifies systemic issues and develop root-cause solutions that enhance the employee experience and may be scaled across teams / functions.
  • Develop a deep understanding of assigned customer group(s), including attending HR team meetings, to build the contextual knowledge and collaborative relationships required to serve as a trusted point of contact to local employees and colleagues.
  • Models customer service excellence to the broader People First Team, including sharing learnings and best practices.
  • Provides advisory and consultation services on technical matters related to HR Shared Service, including HR data management, employee issue resolution, process improvement initiatives, and related issues as per organizational practices, procedures, and processes.
  • Identifies process inefficiencies and recommends improvements to enhance HR workflows and optimize service delivery. Collaborates with specialists and associates to implement process enhancements.

Preferred Qualifications

  • Bachelor’s Degree or Master’s Degree (preferred) in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
  • Certified Human Resource Professional (CHRP) (Preferred)
  • Senior Professional in Human Resources (PHR) (Preferred)

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