Senior Specialist - HR

Roles and Responsibilities

• · ER Service Delivery across the R1 locations via Service Now query management, tiering support and other sources.
• · Design and lead structured listening posts, employee skips, focus group discussions.
• · Proactive management and resolution of employee grievances and queries.
• · Support business leaders in conducting constructive and progressive performance management discussions
• · Work closely with the Business leaders to support performance improvement issues by collecting information and participating in reviewing performance improvement documents and making recommendations.
• · Assist in management of ER cases including, disciplinary issues, grievances, involuntary exits, leave of absence, sensitive and/or high risk matters to successful closure
• · Ensure consistency in approach and resolution on employee concerns with high quality documentation/report preparation.
• · Report out ER cases monthly via the internal tracking log for the site.
• · Connect with HR Business Partners and other ER Advisors as necessary to keep them informed with progress of employee relations matters on site.
• · Share Data Insights at Site level from trends observed via Various Focus Groups, listening posts, ER Case logs, etc.
• · Take an active role in implementation and communication of policies, procedures, programs.
• · HR Projects
• Key Competencies –
• · Proven Employee Relations and/or HR Business Partner experience
• · Ability to prioritize, execute programs and transactions in a fast paced environment.
• · Excellent written, verbal communication, interpersonal skills
• · Strong customer focus with an understanding of strategic business viewpoint.
• · Strong Coaching and Influencing skills.
• · Preferred 5-7 years of work experience.
• Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
• Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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