Senior Specialist Hospitality Digital Systems & Data

Job Description

Senior Specialist Hospitality Digital Systems & Data

What You'll Be Doing

• Define and support the development of digital platform structures and data models, ensuring systems (e.g. SharePoint, Aconex) are scalable, well-organised and aligned with business and reporting requirements
• Gather and document business requirements, translating operational needs into system configurations, enhancements and digital solutions
• Administer and maintain digital systems and data environments, ensuring data is accurate, accessible, governed and aligned with business standards
• Support reporting and analytics by structuring data, enabling data integration and contributing to dashboards and visualisations (e.g. Power BI)
• Develop and support automation of data processes and workflows using Microsoft tools and scripting (e.g. Power Automate, Python, SQL)
• Support the implementation and adoption of digital tools and platforms, ensuring alignment with business processes and effective user engagement
• Manage document control platforms (e.g. Aconex), ensuring compliance, consistency and effective information management
• Translate technical outputs into clear, user-friendly formats to support reporting, documentation and communication
• Collaborate across teams to enable seamless data flow and integration across systems, reporting and project activities
• Support end-users through training, guidance and troubleshooting, promoting effective use of systems and tools
• Contribute to continuous improvement of systems, tools and processes to enhance efficiency, automation and data-driven decision-making

What Required Skills You'll Bring

• Bachelor s degree in a relevant discipline (or equivalent experience)
• Certifications in Microsoft 365, Power Platform or data analytics tools preferred
• Professional membership or recognised certification preferred (e.g. PMP, PRINCE2, Agile or equivalent)
• 2 5+ years experience in digital systems, data platforms or reporting environments, ideally within project or delivery settings
• Strong understanding and experience using digital platforms and data systems, including Microsoft 365 suite (e.g. SharePoint, Teams, OneDrive, Power Automate) to support integrated workflows
• Strong understanding of SharePoint Online, including site structure, permissions, content management and platform configuration
• Knowledge of Windows Server and IIS for managing SharePoint environments
• Ability to work with structured and unstructured data, supporting data processing, reporting and analysis
• Familiarity with automation tools and scripting (e.g. Power Automate, Python, SQL) to support workflow automation and system enhancements
• Experience supporting document control and project systems with focus on data quality and compliance
• Proactive and adaptable, able to operate effectively in fast-paced environments
• Strong written and verbal communication skills in English, translating technical concepts into clear, practical outputs
• Analytical and problem-solving mindset, identifying issues and driving solutions
• Collaborative, working effectively across teams and stakeholders
• Strong attention to detail, ensuring data accuracy and system integrity
• Well-organised, able to prioritise workload and manage competing demands

What Desired Skills You'll Bring

• Experience supporting digital systems, reporting platforms or data environments in a project or operational setting
• Experience contributing to dashboards, reporting and data visualisation (e.g. Power BI)
• Familiarity with project and document management platforms (e.g. Aconex, Microsoft Project, Primavera or similar)
• Exposure to system enhancements, platform rollouts or digital tool implementations preferred
• Experience working within project, construction or development environments preferred
• Key relationships with stakeholders, including: Consultants and Suppliers, Delivery Partners / Project Management Consultants