Senior Specialist -AI Solutions Quality Assurance - Acceptance Testing and User Experience Quality

Role purpose

Strategy and governance

• Define risk-based quality requirements covering traceability, explainability, fairness, privacy, security, safety, and reliability.
• Establish lifecycle quality standards and control points; review technical designs for quality and compliance.
• Document audit and regulatory requirements and update AI quality policies, standards, and engineering specifications.

Testing and operations

• Execute UAT with development and operations teams to verify functionality, performance, and user experience before production.
• Validate and verify models, test accuracy, set acceptance thresholds, and perform pre-launch technical verification.
• Conduct fairness and bias reviews before and after launch and issue launch recommendations.
• Set post-launch KPIs, drift thresholds, incident boundaries, revalidation and retraining triggers, and deactivation protocols.
• Monitor compliance, follow up on corrective actions, audit partner evidence, and maintain documentation for oversight.

Product and process improvement

• Develop AI-specific UX/UI guidelines and provide quality, acceptance-testing, and UX guidance and materials to stakeholders.
• Analyze quality metrics and targets, identify improvements, prepare reports and dashboards, and benchmark practices against emerging standards.

Working conditions

• Work primarily in the RTA office, with occasional visits to production sites or partner facilities for verification, device inspection, or coordination.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Data Science, or a related technical field.
• 6+ years of relevant experience with a master's degree, or 8+ years with a bachelor's degree, in AI/ML QA, software acceptance testing, or model validation.
• Professional certification in software testing, AI/ML engineering, or quality management, such as ISTQB Advanced Level, ISO 9001, or CMMI.