Senior Solutions Engineer

Overview

Job Description

• Following the rapidly continued growth of our customer base, Darktrace are excited to be hiring our first Solutions Engineer in Saudi Arabia.
• This fast-paced, technical and customer facing role supports our sales teams in ensuring customer needs are met.
• This is a senior position and fluency in Arabic is essential for this role.
• What will I be doing:
• You will use your expertise to provide technical pre-sales and post-sales support, partnering with Account Executives and Customer Success Managers to drive revenue growth and further the adoption of our products.
• These roles offer accelerated career development and numerous opportunities for personal advancement.
• You’ll be provided with extensive training and support and you build upon your existing skills in this role.
• You’ll be the go-to technical point of contact between clients, partners and internal teams here at Darktrace, providing your passion and expertise on our cutting edge cyber security solutions to become a trusted advisor to our clients.
• Your technical excellence will be highly valued as you meet client and internal team needs, ultimately leading to increased revenue and client satisfaction.
• You will also be;
• Working alongside the sales teams in meeting with clients regularly through the full end-to-end sales processes, being accountable for the delivery of POV (Proof of Value) engagements,
• Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical teams to C-level Executives,
• Designing and building custom client integrations and defining solution architectures.
• What experience do I need:
• We welcome applications from candidates that come from a technical background with established sales engineer experience in pre-sales/post-sales engagements.
• Ideally you’ll have an avid interest in cybersecurity with a strong knowledge of network and security devices/systems (e.g.
• Cisco, Juniper, Firewalls, IDA, IPS, SIEM as well as knowledge of TCP/IP and common networking protocols).
• You’ll also likely have:
• Excellent interpersonal skills (written and verbally) and the ability to share complex technical information in a compelling way,
• The ability to work as part of a team in an innovative and fast-paced environment while delivering to deadlines,
• The ability to build long lasting business relationships,
• Fluency in Arabic is essential, fluency in French is desirable.