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Senior Solutions Engineer (Pre-Sales)

Usetech
Abu Dhabi, UAE
fulltime
Mid-Senior
Today
engineeringdesignproject managementmaintenancequality controltechnical
Free

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About Octopus

Octopus is a platform designed to provide transparent management and optimization of IT infrastructure across environments of any size and complexity - from private data centers to cloud-native ecosystems.

The platform analyzes infrastructure usage, automatically allocates resources, predicts workloads, and provides intelligent recommendations to improve performance, increase efficiency, and reduce operational risks.

As we continue expanding into international markets, particularly across MENA and Africa, we are looking for a Technical Solutions Manager to become a key technical representative of the product and a trusted advisor to enterprise customers.

The Role

This position sits at the intersection of technology, product, and business.

We are looking for a technically strong professional with expertise in infrastructure, virtualization, or cloud platforms who can confidently engage with customers, demonstrate the value of the solution, and guide them through the evaluation and adoption process.

You will act as the primary technical point of contact throughout the customer lifecycle - from initial discovery and product demonstrations to Proof of Concept execution and successful deal closure.

Customer Engagement

Conduct discovery sessions with prospective customers

Understand customer business objectives, technical challenges, and infrastructure requirements

Deliver compelling product presentations and demonstrations

Clearly communicate the technical and business value of the platform

Provide guidance on deployment approaches and solution architecture

Technical Consulting

Lead technical product demonstrations

Engage with customer architects, infrastructure teams, and engineering stakeholders

Participate in architectural and technical discussions

Design and support Proofs of Concept (PoCs) and pilot deployments

Assist customers in integrating the solution into existing environments

Pre-Sales And Deal Support

Plan, coordinate, and execute PoCs

Support customers throughout evaluation and testing phases

Address technical concerns and objections

Guide stakeholders through the adoption process

Collaborate with sales teams to drive opportunities toward successful closure

Product And Market Development

Gather and analyze customer feedback

Contribute to product strategy and market expansion initiatives

Adapt presentations, demos, and messaging for target markets

Support large-scale opportunities, enterprise engagements, and tender processes

Experience

Experience in technical pre-sales, solution engineering, solution consulting, or enterprise software sales

Proven track record of supporting enterprise customers throughout complex sales cycles

Experience leading Proofs of Concept and pilot projects

Experience working directly with technical and business stakeholders

Ability to manage customer engagements from discovery through successful deal closure

Technical Expertise

Solid understanding of virtualization technologies and platforms

Strong knowledge of IT infrastructure and data center architecture

Understanding of networking fundamentals, virtual machines, clustering, and distributed systems

Ability to discuss solution architecture with DevOps engineers, system administrators, architects, and technical leadership

Ability to quickly learn and master complex technical products

Communication Skills

  • Excellent presentation and communication skills
  • Ability to translate complex technical concepts into clear business value
  • Experience presenting to both technical and executive audiences
  • Ability to facilitate discussions, workshops, demonstrations, and technical evaluations
  • Strong stakeholder management and relationship-building skills
  • Nice to Have
  • Hands-on experience with virtualization technologies such as VMware, KVM, or Hyper-V
  • Experience working with infrastructure management or cloud platforms
  • Background working with DevOps, SRE, or infrastructure engineering teams
  • Experience in MENA or GCC markets
  • Experience selling enterprise software solutions
  • Candidates with backgrounds in infrastructure engineering, virtualization platforms, cloud infrastructure, solution architecture, or technical pre-sales are highly encouraged to apply.

Who We’re Looking For

The ideal candidate combines strong technical expertise with excellent customer-facing skills.

You may currently be:

A Solutions Consultant

An Infrastructure Engineer transitioning into a customer-facing role

A Technical Sales Engineer working with enterprise software

Most importantly, you understand complex technologies and can clearly articulate how they create measurable value for customers and their businesses.

What We Offer

Opportunity to work with international markets across MENA and Africa

A key role in the growth of a global technology product

Direct influence on product strategy and market expansion

Participation in large-scale international projects

Competitive compensation package with performance-based incentives

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