Senior Solutions Engineer
Role Overview
Decagon is looking for a Senior Solutions Engineer, a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems.
Your background looks something like this
4-6 years of customer facing experience in a sales engineering (pre-sales) role
Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
Create and architect generative AI experiences for our customer’s end users
Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
Strong interpersonal and teamwork skills
Functional understanding of GTM systems and workflows
Even better if you have
2+ years of AI sales engineering experience
Experience in a high-growth startup environment
Full Job Posting
About the Role
Decagon is looking for a Senior Solutions Engineer, a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems.
Your background looks something like this
4-6 years of customer facing experience in a sales engineering (pre-sales) role
Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
Create and architect generative AI experiences for our customer’s end users
Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
Strong interpersonal and teamwork skills
Functional understanding of GTM systems and workflows
Even better if you have
2+ years of AI sales engineering experience
Experience in a high-growth startup environment
Benefits
- We proudly offer the following benefits for our full-time employees:
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office to keep you at your best
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
About Decagon
Decagon builds enterprise AI agents for customer support, enabling companies to automate complex conversations and resolve issues without human intervention.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Decagon
Employee Experience
San Francisco, USA
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash
Business Development, Healthcare
New York City, USA
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash
Product Marketing Manager
San Francisco, USA
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash
Senior Software Engineer, Product
San Francisco, USA
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash
Staff Software Engineer, Product
New York City, USA
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash
Staff Software Engineer, Product
San Francisco, USA
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash
Senior Software Engineer, Product
New York City, USA
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash
Employee Experience
San Francisco, USA
Business Development, Healthcare
New York City, USA
Product Marketing Manager
San Francisco, USA
Senior Software Engineer, Product
San Francisco, USA
Staff Software Engineer, Product
New York City, USA
Staff Software Engineer, Product
San Francisco, USA
Senior Software Engineer, Product
New York City, USA
Senior Commercial Counsel
San Francisco, USA