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indeed

Senior Solutions Consultant

University of Alberta
Edmonton, CAN
Full-time
Senior
Onsite
Discovered 1 weeks ago
ERP solutionsPeopleSoftOracle CloudSQLDatabase managementBusiness analysis

Full Job Posting

Role Overview

The Senior Solutions Consultant bridges Shared Services and Enterprise Applications, leading system updates and process improvements across cross-functional teams.

The role reports to the Manager, Business Support Services and partners with IST Enterprise Applications, HR, and Finance Service Leads.

The appointment has a term length of two years from the hire date.

Workplace

  • The role is hybrid, with a mix of remote and in-person work; work primarily takes place at Enterprise Square.

Responsibilities

  • Direct small- to mid-sized multidisciplinary initiatives involving process enhancements, HR/Finance application evaluations, and end-to-end deployment of new modules or capabilities.
  • Translate complex HR and Finance processes into system requirements and design scalable, compliant Oracle/PeopleSoft solutions.
  • Lead high-impact system issue resolution with enterprise application managers and external service providers.
  • Develop enterprise process improvements using PeopleSoft/Oracle, FreshService, Tableau, and other enterprise tools.
  • Analyze sensitive HR reporting data while maintaining privacy, regulatory compliance, and secure handling of confidential employee information.
  • Mentor and train analysts, subject matter experts, and system users; create process documentation and training materials.

Required Qualifications

  • Post-secondary diploma related to business application analysis, design and development, computer science, or computer systems technology.
  • At least 5 years of progressive Functional or Business Analyst experience and at least 5 years supporting or using PeopleSoft HR/Finance, Oracle Cloud, or other ERP applications.
  • Proficiency with SQL coding and database management tools; ability to accurately manage and analyze large, complex data sets.
  • Strong analytical and problem-solving skills, including assessing process changes in ERP environments.
  • Highly organized and detail-oriented, with the ability to manage competing priorities in a fast-paced environment.
  • Excellent interpersonal, verbal, and written communication skills; able to document requirements and collaborate with stakeholders at all levels.

Preferred Qualifications

  • Professional designation in Business Analysis or Project Management from a recognized body, such as IIBA or PMI.
  • Knowledge of the post-secondary environment is an asset.

About Shared Services

Shared Services works with Centres of Expertise, faculties, and staff to solve end-to-end process challenges and provide guidance on process, quality, and accuracy.

The team delivers service excellence and supports critical thinking, relationship building, and ongoing learning.

Application Information

  • Internal applicants receive priority consideration based on minimum qualifications or a combination of experience, skills, and abilities.

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