Senior Solutions Architect
Key Skills for This Role
Full Job Posting
Education and experience:
- Education
- ● Bachelor’s Degree in Information Technology, Computer Engineering or related field preferred. However, suitable and demonstrable professional experience will also be considered.
- Required experience:
- · System/implementation engineering for complex data driven solutions
- · Scripting (PowerShell /.Net / C#/Java, etc.)
- · APIs (REST, SOAP) including interfacing with Postman or Fiddler
- · Data handling, including RDBMS (MS SQL)
- · Technical and analytical skills
- · Windows server/client
- · Efficient, effective and respectful communication skills both with customers and within internal departments. Including:
- o Listening, ability to identify and validate assumptions.
- o Ability to use effective questioning to confirm understanding of a customer problem and then provide help to solve it
- o Delivery of technical information (written and verbal) to customers of varying technical expertise and experience
- o Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment
- o Multi-tasking and time-management to prioritize and switch between varied tasks
- Ideal additional experience:
- · Programming (e.g. C#)
- ·.Net framework
- · MS Azure Cloud technologies (or equivalent)
- · Policing or criminal justice sector within an IT environment
- NOTE – Successful candidates will need to have been in the UK for 5 years and eligible for obtaining NPPV3 + Security Clearance.
- Requisition ID: 11900 Reporting into: Manager, Solutions Delivery Role Type: Individual
- Requisition ID: 11900
- Reporting into: Manager, Solutions Delivery
- Role Type: Individual
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Preferred Qualifications
- ● Bachelor’s Degree in Information Technology, Computer Engineering or related field preferred. However, suitable and demonstrable professional experience will also be considered.
About NICE
Enterprise cloud platform for AI-powered customer experience, offering contact center solutions, workforce optimization, and automation tools.
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