Senior Solutions Analyst
Role Overview
Support a leading law firm's investment in AI and innovative legal technology.
Work with Innovation and Technology teams to identify, assess and implement solutions that create business value and efficiencies.
Own the lifecycle of allocated systems from implementation and development through support and possible decommissioning.
Key Skills for This Role
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About the Role
Support a leading law firm's investment in AI and innovative legal technology.
Work with Innovation and Technology teams to identify, assess and implement solutions that create business value and efficiencies.
Own the lifecycle of allocated systems from implementation and development through support and possible decommissioning.
Key Responsibilities
- Contribute to the firm's Innovation and AI strategy.
- Assess legal technology and AI systems against business, technical and security requirements.
- Lead implementation of approved solutions and manage their full lifecycle.
- Gather business requirements and translate them into solutions and system configurations.
- Identify process improvements, efficiency gains and cost savings.
- Troubleshoot technical issues, investigate root causes and develop long-term solutions.
- Work with internal stakeholders and third-party suppliers.
- Maintain solution documentation, technical designs, knowledge articles and user guides.
- Support technology governance, security and privacy requirements.
Requirements
- Several years of experience implementing and supporting AI and legal technology systems within a law firm environment.
- Ability to solve business problems through technology and experience in a technology change management environment.
- Strong understanding of legal technology and AI solutions.
- Experience with system integrations and knowledge of APIs is advantageous.
- Strong stakeholder management and communication skills with technical and non-technical users.
- Excellent problem-solving skills with a proactive and customer-focused approach.
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