Senior Solution Architect

Role Objectives: Responsible for designing end-to-end solutions to address client objectives (cost optimization, service excellence, process transformation, digital enablement, and AI-led operations). The role works closely with sales, transition, delivery, technology, and client stakeholders to develop scalable, commercially viable, and outcome-driven solutions for clients.

Responsibilities Include:
Develop future-state operating models leveraging process re-engineering, automation, analytics, AI, and digital technologies.
RFX/Bid/client requirements solutioning and help win TCV with compelling solutions and pitches.
Manage client visits and create experience through all-round leverage of resources (people, practices, solutions, materials)
Participate in marketing initiatives to position our offerings
Coach and mentor teams and extended teams for achievement goals overall