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Senior Software Engineer
Qualys
Pune, IND
Full-time
Senior · 4+ years experience
Onsite
Discovered 2 weeks ago
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Key Skills for This Role
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Full Job Posting
Key Responsibilities:
- Troubleshoot and resolve complex customer and application issues across the software stack.
- Handle escalated support cases, providing advanced troubleshooting, workarounds, and permanent resolutions.
- Debug application code, identify defects, provide code fixes, and address the root causes of issues.
- Design, develop, test, and implement solutions to improve application performance, reliability, security, networking, and data-streaming capabilities.
- Conduct thorough Root Cause Analysis (RCA) and implement corrective and preventive actions.
- Troubleshoot Java/Spring Boot applications, microservices, REST APIs, Oracle databases, Linux environments, and Kafka-based integrations.
- Troubleshoot Kafka producers, consumers, topics, partitions, brokers, offsets, consumer groups, and consumer lag.
- Analyze application logs, stack traces, system metrics, database queries, and network traces to identify issues.
- Develop and maintain technical documentation, RCA reports, troubleshooting guides, and knowledge-base articles.
- Participate in code reviews and ensure adherence to software development, security, networking, Kafka, and L3 support best practices.
- Collaborate with Engineering, L2/L3 Support, DevOps, Cybersecurity, Network Operations, Cloud, and Data Engineering teams to resolve complex issues.
- Develop and maintain automation scripts and tools for troubleshooting, diagnostics, maintenance, Kafka operations, and L3 support activities.
- Leverage AI-assisted development tools to improve debugging, development, testing, documentation, and troubleshooting efficiency.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- At least 4+ years of experience in software development, application troubleshooting, debugging, and L3/Sustenance Engineering.
- Experience working with SaaS, cloud, enterprise, or platform products is preferred.
- Strong expertise in:
- Java and Spring Boot
- Microservices and REST APIs
- Linux operating systems
- Oracle databases and SQL
- Apache Kafka and data-streaming concepts
- Cybersecurity principles and practices
- Networking fundamentals – TCP/IP, DNS, HTTP/HTTPS, TLS, firewalls, proxies, VPNs
- L3/Sustenance – troubleshooting, debugging, RCA, and problem management
- Strong understanding of Kafka data streaming, including producers, consumers, topics, partitions, brokers, offsets, and consumer groups.
- Excellent problem-solving, debugging, analytical, and root cause analysis skills.
- Effective communication and collaboration skills.
- Strong understanding of SDLC, Agile methodologies, distributed systems, microservices, data-streaming architectures, and L3/Sustenance Engineering processes.
Preferred Qualifications:
- Experience working on SaaS, cloud security, or enterprise platform products.
- Familiarity with AI-assisted software development tools such as GitHub Copilot, Cursor, Windsurf, Claude Code, or similar tools.
- Familiarity with MCP integrations, AI agents, agent orchestration, RAG pipelines, AI-powered developer tooling, and LLM-based automation.
- Experience with Kafka data streaming, including producers, consumers, topics, partitions, and brokers.
- Experience with automation tools and scripting languages such as Python and Bash.
- Certifications in cybersecurity (e.g., CompTIA Security+, CISSP ), networking (e.g., CCNA, CCNP ), software development (e.g., Oracle Certified Java Programmer ), or data streaming (e.g., Confluent Certified Kafka Developer ) are a plus.
- Experience with cloud platforms such as AWS or Azure, network virtualization (e.g., VMware NSX ), software-defined networking (SDN), or data-streaming technologies such as Apache Storm or Apache Flink.
- Experience with L3/Sustenance support tools such as ServiceNow or JIRA Service Management.
- Knowledge of DevOps practices and tools such as Jenkins, Docker, and Kubernetes.
- Familiarity with application monitoring, observability, logging, and APM tools.
- Experience working with SaaS, cloud, enterprise, or platform products is preferred.
About Qualys
Software & SaaS2700 employeesFounded 1999
Cloud-based security, compliance, and cyber risk management platform.
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