Senior Software Engineer- Product Reliability Engineering
Role Overview
Every time someone taps, swipes, or clicks to pay- Visa infrastructure makes it happen in milliseconds, across 200+ countries.
As a Software Development Engineer on the Product Reliability Engineering (PRE) team, you won’t just watch those systems run- you’ll be one of the engineers building, automating, and evolving them.
PRE is not a traditional ops team.
We are a software engineering organization that treats infrastructure as code, reliability as a product, and automation as a strategic advantage.
You’ll write Python, build agentic AI tools, manage data platforms, and contribute to the distributed systems that process billions of real-time transactions.
From day one, you are an engineer- and from day one, your work matters.
If you are endlessly curious about how large-scale systems stay resilient, obsess over elegant automation, and want to launch your career at the intersection of AI, infrastructure, and global financial technology — this role was built for you.
Key Skills for This Role
Full Job Posting
Basic Qualifications
- Bachelor’s degree with 2+ years of relevant professional experience, OR an advanced degree with at least 2 years of relevant experience, OR 5+ years of relevant work experience.
Preferred Qualifications
- Hands-on software engineering or automation experience using Python, Java, Go, JavaScript/TypeScript, or a comparable language.
- Experience supporting Linux-based systems and troubleshooting distributed applications or infrastructure.
- Hands-on experience with one or more logging or search platforms such as Splunk, ClickHouse, OpenSearch, or Elasticsearch.
- Hands-on experience with metrics and visualization technologies such as Prometheus, Thanos, Grafana, or Bosun.
- Experience developing backend services, APIs, command-line tools, integrations, or operational automation.
- Experience with cloud platforms, preferably AWS or GCP, and with cloud-native architecture and services.
- Experience with containers and orchestration technologies such as Docker, Kubernetes, or equivalent enterprise container platforms.
- Experience with infrastructure as code, configuration management, CI/CD pipelines, Git, automated testing, and deployment tooling.
- Understanding of telemetry pipelines, log collection and parsing, metrics collection, alerting, dashboards, data retention, access controls, and platform integrations.
- Understanding of distributed systems, scalability, high availability, disaster recovery, performance tuning, capacity planning, and reliability engineering.
- Experience in production incident troubleshooting, root cause analysis, problem management, and implementing preventive remediation.
- Experience with vulnerability remediation, secure configuration, certificate management, patching, upgrades, and software lifecycle management.
- Ability to translate user and platform requirements into maintainable engineering solutions and clear technical documentation.
- Strong problem-solving, communication, and collaboration skills, with the ability to work effectively across globally distributed teams.
- Information for US Applicants
- Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
- Work Hours
- Varies upon the needs of the department.
- Travel Requirements
- This position requires travel 5-10% of the time.
- Mental/Physical Requirements
- This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
- Visa is an EEO Employer
- Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
About Visa
Visa is a global payments technology company that connects consumers, businesses, banks, and governments in over 200 countries through its electronic payment network, VisaNet.
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